Description

Remote Work: Hybrid

Overview:

At Zebra, we are a community of innovators who come together to create new ways of working. United by curiosity and a culture of caring, we develop smart solutions that anticipate our customer’s and partner’s needs and solve their challenges.

Being a part of Zebra Nation means you are seen, heard, valued, and respected. Drawing from our unique perspectives, we collaborate to deliver on our purpose. Here you are a part of a team pushing boundaries today to redefine the work of tomorrow for organizations, their employees, and those they serve.

You'll have opportunities to learn and lead in a forward-thinking environment, defining your path to a fulfilling career while channeling your skills toward causes you care about - locally and globally.

Come make an impact every day at Zebra.

The Account Manager for Supplies is responsible for managing and growing a portfolio of customers across the region, ensuring strong commercial performance, customer satisfaction, and long-term account development. This role focuses on driving sales of printing media, labels, ribbons, tags, wristbands, and other consumables, working closely with channel partners and internal cross-functional teams.

Responsibilities:

Key Responsibilities

• Manage a defined portfolio of accounts, ensuring consistent growth in revenue, margin, and overall performance for the Supplies business.
• Develop and execute strategic account plans, quarterly business reviews (QBRs), and sales forecasts aligned with business objectives.
• Identify upselling and cross-selling opportunities across the consumables portfolio, increasing product adoption and customer retention.
• Build and maintain strong relationships with channel partners, distributors, and end customers to drive business development.
• Conduct customer visits, product presentations, and commercial negotiations when required.
• Collaborate with pricing, supply chain, marketing, and technical teams to ensure competitive proposals and excellent customer experience.
• Monitor market trends, competitor activity, and customer needs to identify new opportunities and mitigate risks.
• Manage the sales pipeline using CRM tools, ensuring accurate reporting, forecasting, and documentation.
• Address customer escalations and coordinate internal stakeholders to resolve issues promptly.
• Ensure compliance with internal policies, pricing guidelines, and commercial processes.

Qualifications:

Required Skills & Qualifications

• Bachelor’s degree in Business, Marketing, Engineering, or related field.
• 5-6 years of experience in B2B sales, preferably in technology, printing, industrial products, or consumables.
• Proven experience in account management, with a strong ability to build and maintain customer relationships.
• Strong commercial acumen, negotiation skills, and ability to manage complex sales cycles.
• Solid understanding of printing solutions, labeling supplies, and related technologies (preferred).
• Ability to analyze sales KPIs, market trends, and financial metrics.
• Proficiency with CRM tools (e.g., Salesforce) and Microsoft Office tools (Excel, PowerPoint, etc.).
• Excellent communication and presentation skills in English.
• Ability to work under pressure, prioritize tasks, and manage multiple accounts simultaneously.

Preferred Qualifications

• Experience working with channel partners, distributors, or value-added resellers.
• Knowledge of supply chain processes, inventory management, and logistics for consumables.
• Experience in cross-functional collaboration within global or matrix organizations.
• Core competencies
• Customer focus
• Results orientation
• Negotiation & influence
• Strategic thinking
• Problem-solving
• Business planning
• Relationship building
• Adaptability and resilience under pressure

To protect candidates from falling victim to online fraudulent activity involving fake job postings and employment offers, please be aware our recruiters will always connect with you via @zebra.com email accounts. Applications are only accepted through our applicant tracking system and only accept personal identifying information through that system. Our Talent Acquisition team will not ask for you to provide personal identifying information via e-mail or outside of the system. If you are a victim of identity theft contact your local police department.

Zebra Technologies leverages AI technology to evaluate job applications using objective, job-relevant criteria. This approach enhances efficiency and promotes fairness in the hiring process. However, every decision regarding interviews and hiring is made by our dedicated team, because we believe people make the best decisions about people. For more on how we use technology in hiring and how we process applicant data, see our Zebra Privacy Policy .