Description

Summary

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing excellent service and meaningful experiences.

Andaz, translated from Hindi, means "personal style." Designed for those with a global sensibility, Andaz hotels are grounded in their local surroundings and infused with local culture. Our personalized, attentive service empowers guests to explore themselves and the world around them leaving enriched and energized. Andaz Miami Beach Resort and Spa and the Dream Hotel is now recruiting an Area Director of Human Resources to join the hotel's team.

Andaz Miami Beach Resort and Spa is an art-deco building and architectural landmark is home to the newest luxury lifestyle hotel located in the heart of Mid-beach. Our mission is to nurture the spirt of exploration and create places that encourage personal enrichment through reimagined travel. The property boasts 287 guestrooms including 64 breathtaking suites and the ONLY Ocean-view arrival experience in Miami Beach.

At Dream South Beach, we offer the vintage glamour of Miami Beach with a sexy, modern twist. Two reimagined landmark buildings, just 50 yards from white sand beaches, make up our boutique South Beach resort. Enjoy more than your average hotel experience: Find out what it means to vacation in a chic, coastal resort that features sleek, design-forward rooms, a sprawling rooftop pool and magical ocean views. Plus, our hotel is minutes away from a cruise port and the vibrant nightlife that only South Beach can deliver.

Position Summary

The Area Director of Human Resources is the vibrant heartbeat and strategic catalyst behind the colleague experience across two iconic Hyatt destinations. More than an HR leader, this role is a culture architect, a strategic business partner, and a champion of what's possible-shaping the long-term success, spirit, and talent strategy of two uniquely dynamic properties.

As the Area HR Director, you'll blend big‑picture thinking with hands‑on leadership to create a workplace where colleagues feel inspired, supported, and deeply connected to our purpose. With a strong focus on luxury lifestyle leadership, creating a culture of excellence, Forbes standards, Compliance, and Talent development, you'll align people strategies with business goals, elevate engagement, and nurture a culture rooted in inclusion, excellence, and community pride-all while bringing a sense of fun, creativity, and humanity to the way we work.

From talent acquisition to workforce planning, from performance development to innovative training, you ensure every step of the colleague journey reflects Hyatt's values and service standards. This is a role for a bold, curious, forward‑thinking HR leader-someone who loves developing people, thrives on creating high‑performing teams, and is energized by the opportunity to help bring to life the legacy of two hotels deeply rooted in their local community. It's strategic. It's operational. It's people‑centric. And above all-it's fun.

Position Responsibilities / Essential Functions

Strategic People Leadership - Be the visionary behind our people strategy-crafting and executing forward‑thinking HR initiatives that fuel business growth, elevate our colleague culture, and strengthen our connection with the local community.
• Policy, Ethics & Compliance Stewardship - Champion a fair, safe, and consistent workplace by upholding Hyatt policies, navigating labor laws with confidence, and ensuring our teams operate with integrity and excellence.
• Talent Magnet & Workforce Architect - Lead innovative recruitment and onboarding strategies that attract top talent, build high‑performing teams, and ensure our properties are always ready to deliver extraordinary guest experiences.
• Learning, Growth & Leadership Development - Design and deliver meaningful Forbes training programs from line level to management that empower colleagues at every level-ensuring teams complete required certifications while fostering a culture of continuous development and curiosity.
• Colleague Experience & Relations Partner - Serve as a trusted coach and advisor to leaders and colleagues alike-guiding performance, career progression, and conflict resolution with empathy, fairness, and transparency.
• Performance & Rewards Strategist - Oversee the performance management cycle, guide compensation decisions, and analyze market data to support equitable, competitive, and motivating rewards practices.
• Culture & Engagement Champion - Create memorable colleague experiences through recognition, wellness, and engagement initiatives that strengthen pride, retention, and community.
• Risk & Safety Navigator - Manage complex investigations, Workers' Compensation, and unemployment matters with professionalism and discretion-protecting both our colleagues and the business.
• Budget & Resource Innovator - Lead the HR budget with purpose-optimizing resources, identifying efficiencies, and ensuring investments fuel a strategic and vibrant workplace culture.
• Strategic Cross‑Functional Partner - Collaborate closely with property leadership and Corporate HR to drive change, support organizational development, and champion a people-first approach across both hotels.

Qualifications

Requirements & Qualifications

• Education Background - Bachelor's degree in Human Resources, Business Administration, or a related field required; professional HR certifications (SHRM-CP, PHR, or similar) are a strong plus.

• Depth of Experience - At least 8 years of progressive HR experience, including 5+ years in a people leadership role-ideally within luxury lifestyle hospitality industry experience strongly preferred: pre-opening experience is a plus.

• HR Expertise & Business Acumen - Proven success in employment law, colleague relations, training, performance management, and policy development-paired with sharp judgment and a strategic mindset.

• Leadership & Team Empowerment - Demonstrated ability to inspire, develop, and mobilize teams in a luxury lifestyle environment that is fast-paced, service-driven environment.

• Communication Excellence - Exceptional interpersonal, written, and verbal communication skills, with the ability to influence, coach, and connect across all levels of the organization.

• Energy & Growth Mindset - High-energy leader with an entrepreneurial spirit, a collaborative approach, and a deep commitment to service, care, and creating an exceptional colleague experience.

• Organizational Mastery - Strong administrative, analytical, and budgeting capabilities with a knack for prioritizing and bringing clarity to complexity.

• Technical Skills - Proficient with Microsoft Office Suite (Word, Excel) and experienced working with HRIS platforms.

• Cultural Competence & Inclusion - Demonstrated ability to engage authentically and respectfully with diverse teams, guests, and community members-ensuring every workspace feels welcoming and inclusive.

As a Hyatt colleague, you will enjoy the following benefits:
• Free room nights, Discounted and Friends & Family Room Rates
• Medical, Dental, and Vision Insurance with only a 30-day waiting period!
• 401K with company match
• Free Parking
• Generous Paid Time Off
• Paid Family Bonding Time and Adoption Assistance
• Tuition Reimbursement
• Employee Stock Purchase Plan
• Discounts at various retailers -Apple, AT&T, Verizon, Headspace and many more

Hyatt team members work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment, or a supportive work environment, if you are ready for this challenge, then we are ready for you.

Our Values: Empathy | Integrity | Respect | Inclusion | Experimentation | Wellbeing

Andaz Values: Rooted - Enriching - Empowering

Dream Values: Irreverent - Passionate - Plugged-in - Dynamic

At Hyatt, we believe in the power of belonging - of making people feel at home no matter where they are in the world. We turn trips into journeys, encounters into experiences, and jobs into careers. Join a team that is making travel more human. Connected. Sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job - it's a career for people who care.

Hyatt is an equal-opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.