Description

We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health®, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time.

Position Summary

CVS Health has a dynamic opportunity for an investigations professional to join our dedicated Asset Protection Team focusing on Pharmacy Internal Drug Diversion investigations. In this Manager, Rx Investigations role, you would drive internal investigations in the pharmacy through a centralized/remote process. This position requires the ability to work as a collaborative member in a team environment, coordinating investigative activities (proactive and reactive) in partnership with corporate staff, pharmacy staff and field AP staff. This role would assist in coordinating the overall vision and strategy of the organization to protect our patients, colleagues and communities from the abuse and misuse of controlled substances.

This position is remote and will require travel as needed in the Mid-Atlantic US.

Responsibilities include:

• Remotely performing full protocol pharmacy diversion investigations utilizing advanced tools and partnership with analytic and field teams
• Analyzing pharmacy data to surface diversion concerns for further review
• Acting as the primary point of contact for pharmacy diversion concerns and validate if action is needed
• Becoming a trusted advisor to cross-functional business partners amongst field and Customer Support partners for all items related to internal pharmacy diversion

Required Qualifications

• 3+ years of related internal investigative work experience
• Skilled in Exception Based Reporting tools, pharmacy inventory accounting and excel
• Ability to relate and understand investigative processes in order to successfully identify and contribute to the resolution of internal drug diversion cases
• Ability to analyze data points and drug reconciliations to initiate and investigate store/NDC combinations for root cause of loss
• Ability to manage and maintain a case load of 15+ items in different stages of investigation

Preferred Qualifications

• Knowledge of pharmacy and controlled substance regulatory requirements
• Strong communication skills to collaborate with cross-functional partners and provide updates to status of investigations in confidential and sensitive manner

Education

• High school diploma, GED or equivalent work experience required.
• Bachelors degree preferred.

Anticipated Weekly Hours
40

Time Type
Full time

Pay Range

The typical pay range for this role is:

$60,300.00 - $159,120.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit https://jobs.cvshealth.com/us/en/benefits

We anticipate the application window for this opening will close on: 03/04/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.