Description

Summary

Cheers to your new adventure! Join Hyatt. When you join Hyatt Regency Minneapolis, you join a global brand that celebrates individuality, empowers everyone to be their best and consistently provides unique experiences for our colleagues and guests. Part of our culture of care includes providing our guests with stress-free, affordable experiences that enhance their stay. We also care about our colleagues and provide a well-rounded benefits package to ensure you are supported from day one. You'll find support from your team by working in an environment where success is celebrated and hard work is rewarded.

The Assistant Outlets Manager supports the leadership of all food and beverage outlets within the hotel including Prairie Kitchen & Bar (3-meal full service restaurant with bar) and MPLS Market (coffee bar with quick order food and sundries). The Assistant Outlets Manager's responsibilities include, but are not limited to, colleague training, development, and coaching, internal and external communication, and guest experience management.

Responsibilities include, but are not limited to:

• Assist with scheduling and the delegation of daily tasks.
• Conducting team pre-shifts and supporting team through service.
• Coach and counsel team members in line with Hyatt service procedures.
• Managing the guest experience including monitoring guest interactions, responding to complaints and special requests, ensuring quality and accuracy of product and timeliness of service.
• Managing closing including daily administrative tasks, submitting requisitions, and ensuring side-work is completed.
• Upholding health, safety, and compliance standards

What you can expect:

• Collaborative and team-driven environment with diverse industry experience and multi-cultural backgrounds
• Health benefit eligibility at 30 days of employment
• 401K with company match - eligible to contribute at 30 days of employment
• Discounted room nights at over 1,000 Hyatt properties upon hire
• Free room nights at over 1,000 Hyatt properties at 90 days of employment
• Education Assistance/Tuition Reimbursement
• Discounted employee parking ($5/day or $100/mo)
• Access to hotel gym (25,000 sq. ft.)
• Free meals in colleague cafeteria
• Discounted food & beverage from Prairie Kitchen and Bar and The Market (proudly serving Starbucks)
• Paid Time Off including Vacation, Sick Time, Holidays (eligibility and amount dependent on employment status)
• Annual performance-based increases

Qualifications

• A resume is required to be considered
• Minimum of 2 years of F&B experience required
• Previous Supervisor experience required
• Wine/beverage knowledge preferred
• Ideal applicant should have strong organizational skills, ability to work with flexible work schedule, be a team player and a dynamic leader