Description

Summary

At Hyatt, we believe our guests select Hyatt because of our caring and attentive colleagues who are focused on providing efficient service and meaningful experiences.

The Assistant Operations Manager is responsible for assisting in the oversight of all food and beverage areas, including Restaurant, and Bar. This requires a solid understanding of food and beverage service standards, and will assure all policies and procedures are followed. Experience with food and beverage service in restaurants, banquets, special events, and maintaining guest satisfaction is helpful. These responsibilities may also include staff training, development and scheduling. The Assistant Operations Manager will promote an atmosphere that ensures customer and colleague satisfaction. This position requires a strong attention to detail and the ability to effectively deal with guests, other departments and team members. Additionally, this position will gain exposure to other operational areas in an effort to promote growth and cross development of talent with the operational departments.

Why Work at Hyatt?

• Medical/Dental/Prescription/Vision Insurance
• Flexible Spending Accounts
• Disability and Life Insurance
• Paid Family Bonding Time
• Adoption Assistance
• $1,000 per year for Educational Assistance
• Complimentary and Discounted Hyatt Hotel Room Nights
• Free Meals in our Colleague Dining Room
• Paid Time off & Paid Holidays
• 401(k) with Employer Match
• Support for your Personal Wellbeing (Complimentary Headspace Subscription & Employee Assistance Program)

Qualifications

• A true desire to satisfy the needs of others in a fast-paced environment
• Refined verbal and written communication skills
• Demonstrated ability to effectively interact with people of diverse socioeconomic, cultural, disability, and ethnic backgrounds
• 2-3 years of progressive hotel Operations or F&B Management experience
• Service oriented style with professional presentations skills
• Hotel/Hospitality degree an asset
• Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, effective communicator, effective in providing exceptional customer service and ability to improve the bottom line
• Must be proficient in Microsoft Word and Excel
• Must have excellent organizational, interpersonal and administrative skills
• Must have the ability to support Hyatt's purpose by identifying opportunities to display authentic human care to guests and colleagues so they can be their best

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.