Description

Job Description

Baltimore Ravens

Manager, Strategy & Insights

Dept: Business Strategy & Analytics
Position Reports to: Director, Strategy & Insights

Description:

The Business Strategy & Analytics team utilizes data to inform and empower the organization to make more structured decisions to benefit our fans and community. We do this through a focus on strategic planning, project execution and continuous business optimization.

The Manager, Strategy & Insights will drive key strategic projects through analysis, insights development and project management. This new role will drive significant pieces of large-scale projects and drive smaller-scale projects end-to-end.

You will work with key stakeholders across the organization and bring a rigorous, analytical and structured approach to high-impact initiatives. You will help translate insights into action — shaping how the organization operates, engages with fans, and grows. The ideal candidate will possess a blend of analytical expertise, problem solving, strategic thinking and effective communication skills.

This position reports to the Director of Strategy & Insights and will work with stakeholders across the Baltimore Ravens business.

Responsibilities / Essential Job Duties and Responsibilities

Strategic Analysis & Research

• Conduct rigorous analyses, including market assessments, financial modeling and scenario planning to inform key decision-making
• Gather data and present appropriate analysis to support essential business functions
• Ability to understand implications of analysis and probe deeper when confronted with inconsistent or insightful findings
• Provide concise, proactive, timely analyses & insights to drive business decisions
• With the support of our data analytics team, analyze data from disparate sources, using various quantitative & qualitative methods to inform decision-making and support key strategic initiatives
• Complete day-to-day research requests

Insight Development & Storytelling

• Draw insights and conclusions from analysis with clear visualization and communication
• Structure presentation, documentation and project updates with meaningful recommendations to various levels of stakeholders from project lead to C-Suite
• Develop high-quality presentations and briefing materials for a variety of audiences

Fan Growth & Consumer Insights

• Gather, validate and synthesize fan data from multiple sources
• Support execution of fan-focused research initiatives, including planning, administering and analyzing year-round fan surveys
• Conduct research and work with relevant stakeholders to identify and evaluate opportunities to drive profit growth, improve processes & elevate the fan experience

Strategic Project Management & Problem Solving

• Manage the ongoing tracking of strategic projects
• Articulate and communicate progress against objectives and key metrics to develop cross-functional alignment and accountability
• Proactively support in solving problems that arise during project execution, ensuring timely resolution and escalations to senior stakeholders where appropriate
• Serve as a thought partner to various departments, helping to structure ambiguous problems and identify actionable solutions
• Support the development, communication and implementation of the Baltimore Ravens strategy

Growth & Innovation

• Identify relevant best practices and innovative approaches from within and outside of the industry that could be used to accelerate progress against prioritized opportunities
• Proactively identify opportunities within the organization to drive innovation, optimization, enhance fan experiences and organizational financial performance
• Openness to learning new skills and developing professionally

Required Education and/or Experience

Education

• Bachelor's Degree required
• Master's Degree preferred

Experience

• 5+ years of professional experience in consulting, finance, strategy, business operations, analytics roles or related field
• Advanced knowledge of Microsoft Excel & PowerPoint
• Prior experience in sports is not required

Requisite Abilities and/or Skills

• Strong analytical abilities and experience building excel-based analyses
• Excellent analytical and problem-solving skills, with the ability to frame business problems and clearly present recommendations
• Proactive, adaptable and resourceful self-starter who can work within set objectives, develop outputs independently before requiring assistance and consistently meet deadlines
• Adept at managing multiple priorities simultaneously in a fast-paced environment
• Excellent written, verbal and visual communication skills
• Proficiency in crafting succinct, compelling presentations & documentation for diverse audiences
• Bring the story of the business to life, delivering executive-ready presentations with a cohesive narrative
• Team first, positive, people-oriented, and energetic attitude
• Ability to build detailed project plans, support task execution and bring stakeholders of various operational & technical backgrounds together to drive projects to completion
• Translate complex data and strategic findings into clear, compelling narratives to support senior-level decision-making
• Business acumen & understanding of key functions such as sales, marketing, operations, finance, etc.
• Understanding of financial principles/techniques of financial analysis
• Organized and resourceful with great attention to detail
• Brings a servant-leader mentality and ability to build trust-based relationships within the team and across the organization
• Exceptional problem-solving, critical thinking & analytical skills, with the ability to structure complex issues

Position Requirements

• Ability to work evenings, weekends, holidays & special events, as necessary

Salary & Benefits

• Range: $135k - 145k
• Company-paid health insurance, including health and vision. Dental insurance also provided with minimal employee contribution.
• Competitive 401(K)
• Paid time off to include 20 days of vacation and 5 personal/sick days

Application Process

To be considered for this role, applicants must:

• Upload and submit a resume AND cover letter
• Complete the required additional screening questions as part of the application
• Applicants who do not include all required information will be removed from consideration.

• Those moving forward will receive an email from vidcruiter@hiringplatform.com to complete a video interview. Please follow the instructions in the email within 5 days of receiving it to complete your screening interview in order to continue to be considered for employment.
• If you are selected for an interview, we will contact you. No follow-up phone calls or emails inquiring about the position will be accepted.

As an equal opportunity employer, we consider candidates from all backgrounds and identities. We encourage individuals from all ethnicities, sexual orientations, gender identities, socio economic status, as well as military veterans and individuals with disabilities, to apply.