Description

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By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve.

Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top Companies

Certified as a Great Place to Work®

Fortune Best Workplaces in Financial Services & Insurance

Claims technician

Sedgwick is a global company based in the insurance industry, committed to our core values, caring counts philosophy, diversity and inclusion and corporate social responsibility.

Do you enjoy helping people and love to organise solutions? If you have a flair for customer service and enjoy being part of a busy team, this could be the role for you.

We have an exciting opportunity for someone to join our Wellington branch (located in Johnsonville) as a permanent Claim Technician. This role is mainly about helping people who have suffered a loss or damage to their house or property. It involves managing insurance claims, assisting our loss adjusters, and helping with the administration within the branch. This is an incredible opportunity for someone who is looking to utilise their current skillset, but also develop and grow further into a long-term career. This is a varied and interesting role and on the job training will be provided.

Desired skills and qualities for this role include:

• Insurance and/or construction industry experience
• Customer service experience
• Excellent written and verbal communication skills
• Strong organisational and interpersonal skills
• Problem-solving skills
• IT competency
• A willingness to be flexible for the business

Main duties and responsibilities:

• Liaising with customers who have suffered a loss and need support through the process.
• Facilitating and assisting with the settlement of insurance claims
• Organising reinstatement of damaged items
• Reviewing claim documentation
• Delivering settlement outcomes
• Communicating with client insurers and brokers

Benefits of working for us:

• Our core role involves making a difference in people's lives
• Competitive salary with a rewarding bonus structure
• Job security and flexibility are high priorities for us
• Great team culture with opportunities for further career development
• Access to Employee Assistance Programme (EAP)
• Celebrate your birthday each year by having the day off

We pride ourselves on being an inclusive team - we encourage our people to bring their unique selves to work. It doesn't matter who you are, if you are passionate about making a difference, you belong here.

To apply, please click APPLY NOW and provide your CV and Cover Letter

Sedgwick is an Equal Opportunity Employer.

If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.