Description

Summary

Position Summary

The Complex Director of Finance serves as the senior financial leader and strategic business partner for Grand Hyatt Scottsdale Resort and Royal Palms Resort and Spa, two luxury resorts under common ownership. This role provides comprehensive financial oversight, leadership, and guidance to both properties, reporting directly to each Resort's General Manager and working closely with Ownership, Corporate, and the Executive/Leadership Committees.

The Complex Director of Finance is responsible for driving financial performance, ensuring strong governance and controls, and enabling informed decision-making through insightful analysis and collaborative partnership. This position requires a balance of strategic thinking, operational leadership, and hands-on financial expertise.

Core Responsibilities

1. Financial Management

• Lead all financial operations for both resorts, ensuring accuracy, integrity, and timeliness of financial information.
• Oversee month-end and year-end close processes, forecasting, budgeting, and long-range financial planning.
• Prepare, review, and present monthly and annual financial statements in accordance with USALI and Hyatt standards.
• Analyze financial results and variances, partnering with department leaders to identify root causes, opportunities, and corrective actions.
• Deliver reliable, on-time financial reporting to Resort Leadership, Ownership, and Corporate partners.
• Lead the development and execution of the annual business plan aligned with ownership and brand objectives.
• Manage cash flow, cash forecasting, banking relationships, and liquidity for both properties.
• Oversee capital planning, capital expenditure tracking, and reporting processes.
• Coordinate and lead external audits, including preparation of work papers, auditor liaison, approval of adjustments, and reconciliation of audited statements.

2. Operational Leadership

• Serve as a key member of both resorts' Executive/Leadership Committees, contributing to overall business strategy and culture.
• Lead, mentor, and develop the finance teams across both properties, fostering a high-performance, growth-oriented environment.
• Build financial acumen across all departments by empowering leaders with relevant insights and tools.
• Support talent development and succession planning within Finance and across the broader resort operations.
• Oversee shared services, accounting functions, and coordination between on-property and off-site teams where applicable.
• Partner closely with Operations, Revenue Management, IT, and Procurement to ensure alignment and operational effectiveness.

3. Internal Controls & Risk

• Ensure adherence to Hotel Management Agreement terms and all ownership and corporate reporting requirements.
• Maintain strong internal controls, policies, and procedures, ensuring proper segregation of duties.
• Manage contract administration and ensure compliance with financial and legal obligations.
• Safeguard assets and mitigate financial and operational risk across both properties.

4. Business Partnering

• Act as a trusted advisor and financial business partner to the General Managers and Executive Committees.
• Provide strategic financial insights to support operational decisions, revenue optimization, cost controls, and profitability.
• Collaborate cross-functionally to design and implement initiatives that enhance financial performance without compromising guest experience or brand standards.
• Maintain strong relationships with ownership representatives, ensuring transparent communication and timely delivery of financial and contractual obligations.
• Monitor industry trends, economic conditions, and regulatory changes to inform strategic and financial decision-making.

Qualifications

Experience & Education

• Bachelor's degree in accounting, Finance, Hospitality, Business, or a related field required.
• CPA, MBA, or advanced financial certification preferred.
• Minimum of 6+ years of progressive hospitality finance leadership experience.
• Multi-property, complex, or shared services experience is a plus.
• Demonstrated ability to effectively interact with people of cultural, disability, and ethnic backgrounds.
• Proficiency in Microsoft Office products.
• Advance proficiency in Microsoft Word and Excel
• Exposure to Oracle R12 Financials and EPM Financial Planning Applications, a plus.

Benefits & Perks

• Opportunities to work around the world with Hyatt Hotels and Resorts
• Discounted & Complimentary Hotel Room Nights
• Enjoy free employee meals in our employee dining hall
• Free covered parking
• Medical Dental and Vision Insurance (Full-time colleagues)
• Retirement savings plan
• Excellent training and professional development
• Tuition/Wellness reimbursement, up to $1,000 a year!
• Employee Stock Purchase plan
• Discounts at various retailers - Apple, AT&T, Verizon, Headspace and many more

Our Values: Empathy | Integrity | Respect | Inclusion | Experimentation | Wellbeing

About The Hiring Process

We are excited that you have chosen to express interest in joining Hyatt Hotels and Resorts.

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Proof of eligibility to work in the United States is required, as well as a completed background check.