Description

We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health®, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time.

• Job Profile Summary
  Job Profile Summary
  
  Helps establish and introduce new hardware and maintains production hardware and software. Delivers system generated forms, labels, and reports for production and trouble shoot tickets. Implements processes to achieve production goals and quality expectations.
• Job Description
  Job Description
  
  A Brief Overview
  Helps establish and introduce new hardware and maintains production hardware and software. Delivers system generated forms, labels, and reports for production and trouble shoot tickets. Implements processes to achieve production goals and quality expectations.
  
  What you will do
  
  • Acts as a top-level specialist to deliver technical support for the Distribution area under limited supervision, referring deviations from standard practices to managers.
  • Executes tasks that may not be routine and are crucial to the progression and completion of technical support requests.
  • Defines operations for terminal and computer to release waves, run reports, and print reports, distributes modern technology, and responds to customer queries.
  • Designs systems to maintain computer room equipment, IT supply inventory, and label management.
  • Delivers electronic equipment support and solves ticket issues.
  • Assists in supporting network application software downtime and outage response.
  • Coaches more junior colleagues in techniques, processes, and responsibilities.
  
  
  For this role you will need Minimum Requirements
  
  • Working knowledge of problem solving and decision making skills
  
  
  Education
  
  
  • High school diploma or equivalent required.

Anticipated Weekly Hours
40

Time Type
Full time

Pay Range

The typical pay range for this role is:

$18.50 - $38.82

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit https://jobs.cvshealth.com/us/en/benefits

We anticipate the application window for this opening will close on: 04/25/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.