Description

Summary

The Opportunity

Hyatt seeks a dynamic Director, Field Marketing to join a team that loves being the connection between corporate marketing strategy and hotel execution. In this role, you will collaborate closely with multiple teams - such as Openings and Transitions, Loyalty, Sales, Operations, Digital, and Brand - on a shared goal: to drive hotel revenue. You will be part of a team that is passionate about our purpose, committed to nurturing curiosity and new skills, and building connections across the organization with colleagues, customers, and guests.

Who We Are

At Hyatt, we believe in the power of belonging and creating a culture of care, where our colleagues become family. Since 1957, our colleagues and our guests have been at the heart of our business and helped Hyatt become one of the best and fastest-growing hospitality brands in the world. Our transformative growth and the addition of new hotels, brands, and business lines can open the door for exciting career and growth opportunities for our colleagues.

As we continue to grow, we never lose sight of what's most important: People. We turn trips into journeys, encounters into experiences, and jobs into careers.

Why Now?

This is an exciting time to be at Hyatt. We are growing rapidly and are looking for passionate changemakers to be a part of our journey. The hospitality industry is resilient and continues to offer dynamic opportunities for upward mobility, and Hyatt is no exception.

How We Care for Our People

What sets us apart is our purpose-to care for people so they can be their best. Every business decision is made through the lens of our purpose, and it informs how we have and will continue to support each other as members of the Hyatt family. Our care for our colleagues is the key to our success. We're proud to have earned a place on Fortune's prestigious 100 Best Companies to Work For® list for the last ten years. This recognition is a testament to the tremendous way our Hyatt family continues to come together to care for one another, our commitment to a culture of inclusivity, empathy, and respect, and making sure everyone feels like they belong.

We're proud to offer exceptional corporate benefits, which include:
• Annual allotment of free hotel stays at Hyatt hotels globally
• Flexible work schedule
• Work-life benefits including wellbeing initiatives such as a complimentary Headspace subscription, and a discount at the on-site fitness center
• A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption
• Paid Time Off, Medical, Dental, Vision, 401K with company match

Who You Are

As our ideal candidate, you understand the power and purpose of our culture of care and embody our core values of Empathy, Inclusion, Integrity, Experimentation, Respect, and well-being. You enjoy working with others, are results-driven, and are looking for a variety of opportunities to develop personally and professionally.

The Role

The Director, Field Marketing, is responsible for leading the Essentials vertical of the opt-in Field Marketing program. This role proactively develops strategies to address business challenges and pace deficits, while providing leadership that aligns closely with corporate and brand strategic priorities.

The primary mission of the Director is to lead a dedicated opt-in team and portfolio of hotels, as well as to steward the continued growth and future development of the overall opt-in program.

The Director provides digital marketing expertise and strategic guidance that addresses both individual hotel and above-property portfolio business objectives. In addition, the Director liaises with the cross-functional teams, focusing on driving success for all owners and operators.

Working proactively to solve business challenges and drive performance with colleagues in Operations, Sales, Loyalty, Brands, Digital, and Revenue Management is key to being successful in this role.

Qualifications

Experience Required:
• 10+ years of marketing experience for a global brand. Digital hotel/hospitality industry strongly preferred
• Experience working closely with leading/developing people, while managing a growing, dynamic team
• Strong people leadership, management, and organizational skills, with an ability to multitask and lead by example
• Strategic integrated marketing plan development based on analytics/performance management and integrated execution with demonstrable results and return on investment
• Strong analytical skills and business acumen
• Proven ability to apply knowledge to develop and execute marketing programs that drive incremental revenue, with strong ROI and thoughtful insights
• Superior presentation and written communication skills
• Strong relationship-building and ability to influence at all levels of an organization
• Outstanding project management, time management, and problem-solving skills

Experience Preferred:
• Experience working in a team-oriented, collaborative environment
• Highly self-motivated and directed with the ability to effectively prioritize and execute tasks while under pressure
• Experience with traveling for work (up to 40%) and operating in a fast-paced environment
• Franchise experience is a plus

The position responsibilities outlined above are in no way to be construed as all-encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.

We welcome you:

Research shows that individuals tend to apply to jobs only if they meet all the listed job qualifications. Unsure if you check every box, but feeling inspired to enhance your career? Apply. We'd love to consider your unique experiences and how you could make Hyatt even better.

We value our relationships with recruitment partners and require that agencies contact us first before submitting any candidates. Hyatt will not be responsible for any fees and obligations associated with unsolicited submissions unless a formal agreement is in place.

The salary range for this position is $131,300 to $150,000. This position is also eligible to earn an annual bonus. The final pay rate/salary offered to the successful candidate will depend on experience, skill level and other qualifications for the role, as well as the location of the performance of work. Pay for the successful candidate will meet local requirements, including the local minimum wage rate.