Description

Summary

Located in Greater Palm Springs with a thriving and rapidly evolving resort culinary scene, the Director of Food & Beverage is an integral member of the Leadership Committee, guiding the continued elevation of the property following its successful transformation from Regency to Grand. With the multimillion-dollar renovation now complete, this role plays a key part in shaping the next chapter of the resort's culinary identity.

The Director will lead the vision and performance of the resort's reimagined dining venues, including ongoing collaboration with celebrity Chef Angelo Sosa on Tia Carmen, the Southwest-inspired signature restaurant, and Carmocha, an upscale lounge featuring curated cocktails and eclectic indoor-outdoor dining across the campus.

This position also oversees the enhanced recreation and poolside culinary experiences, including Vista square kitchen and The Well our two exquisite poolside dining options, HyTides Waterpark-the largest recreation space in the desert-and Palmadoro, the nostalgic, destination-inspired airstream offering fresh and playful culinary options.

With a fully transformed property and a diverse portfolio of outlets, this is an exciting opportunity for a seasoned, creative leader to drive culinary innovation, elevate guest experiences, and strengthen the resort's position across both transient and group segments.

The Director of Food & Beverage is responsible for overseeing and leading all F&B operations, including Restaurants, Lounges, Market, Pool Venues, Banquets as well as our Recreation department (inclusive of lifeguards).

Duties include:

• Responsible for short and long term planning and the leadership of the Food and Beverage operations in the front and back of the house
• Develop and recommend the budget, marketing plans and objectives and manages within those approved plans
• Participate in total resort leadership as a member of the Resort Executive Committee
• Implement and maintain F&B sales/marketing programs
• Direct and oversee development of colleagues
• Hire, train, empower, coach and counsel, performance and salary reviews
• Direct the implementation of the payroll, reports, forecasts, inventory and budget for food and beverage operations
• Coordinate food and beverage operations with other resort departments to ensure efficient guest service
• Resolve customer complaints as appropriate to maintain a high level of customer satisfaction and quality
• Implement procedures to increase guest and colleague satisfaction
• Exercise quality control for both food and beverage
• Performing daily walk-through to ensure full compliance with Department of Health regulations
• Coach and counsel colleagues to reflect Hyatt service standards and procedures

The salary range for this position is $145,000 - $175,000. This is the pay range for this position that Grand Hyatt Indian Wells reasonably expects to pay. Decisions regarding individual salaries will be based on a number of factors, such as experience and education.

Qualifications

• F&B Director experience

Demonstrated ability to effectively interact with people of diverse socioeconomic, cultural, disability, and ethnic backgrounds
• 6 years or more of progressive resort Food and Beverage experience
• With opening resorts, previous resort pre-opening experience preferred
• Service oriented style with professional presentations skills
• At least 5 years experience in a senior role in a food and beverage environment
• Proven leadership skills
• Resort/Hospitality degree an asset
• Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, proven track record in high volume concept, effective communicator, effective in providing exceptional customer service and ability to improve the bottom line
• Clear concise written and verbal communication skills in English
• Must be proficient in Microsoft Word and Excel
• Must have excellent organizational, interpersonal and administrative skills
• Experience implementing new F&B concepts