Description

Summary

The Opportunity

Hyatt seeks an enthusiastic Director, Insight Generation to join the Hotel Performance Hub (HPH). In this leadership role, you will transform data into actionable insights that directly improve hotel and portfolio performance. You'll lead a team of analysts and collaborate with regional, functional, and digital leaders to ensure insights aren't just produced - they're embedded in business routines that drive measurable impact across Hyatt's global portfolio. You will be part of a team that is passionate about our purpose, committed to nurturing curiosity and new skills, and building connections with colleagues, customers, and guests across the organization.

Who We Are

At Hyatt, we believe in the power of belonging and creating a culture of care, where our colleagues become family. Since 1957, our colleagues and our guests have been at the heart of our business and helped Hyatt become one of the best and fastest-growing hospitality brands in the world. Our transformative growth and the addition of new hotels, brands, and business lines can open the door for exciting career and growth opportunities for our colleagues.

As we continue to grow, we never lose sight of what's most important: People. We turn trips into journeys, encounters into experiences, and jobs into careers.

Why Now?

This is an exciting time to be at Hyatt. We are growing rapidly and are looking for passionate changemakers to be a part of our journey. The hospitality industry is resilient and continues to offer dynamic opportunities for upward mobility, and Hyatt is no exception.

How We Care for Our People

What sets us apart is our purpose-to care for people so they can be their best. Every business decision is made through the lens of our purpose, and it informs how we have and will continue to support each other as members of the Hyatt family. Our care for our colleagues is the key to our success. We're proud to have earned a place on Fortune's prestigious 100 Best Companies to Work For® list for the last ten years. This recognition is a testament to the tremendous way our Hyatt family continues to come together to care for one another, our commitment to a culture of inclusivity, empathy and respect, and making sure everyone feels like they belong.

We're proud to offer exceptional corporate benefits which include:
• Annual allotment of free hotel stays at Hyatt hotels globally
• Flexible work schedule
• Work-life benefits including wellbeing initiatives such as a complimentary Headspace subscription, and a discount at the on-site fitness center
• A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption
• Paid Time Off, Medical, Dental, Vision, 401K with company match

Who You Are

As our ideal candidate, you understand the power and purpose of our culture of care, and embody our core values of Empathy, Inclusion, Integrity, Experimentation, Respect, and Wellbeing. You enjoy working with others, are results-driven, and are looking for a variety of opportunities to develop personally and professionally.

The Role

As the Director, Insight Generation - Hotel Performance Hub (HPH), you will lead the development, activation, and adoption of insights that drive measurable improvement in hotel and portfolio performance. Reporting to the VP, Hotel Performance Hub, you will translate data into actionable intelligence by connecting analytical rigor with operational execution. You'll oversee a team of Quantitative and BI Analysts, ensuring insights are integrated into business rhythms and inform strategic decisions across the enterprise.
• Lead the HPH Insights team to generate actionable performance insights across brands, regions, and portfolios.
• Translate analytical findings into operational playbooks and recommendations for regional and hotel leaders.
• Partner with the HPH Leader, Data & Analytics, and Product teams to align data tools and dashboards with strategic priorities.
• Develop frameworks for insight activation-ensuring teams operationalize data in business routines like performance reviews, forecasting, and ramp plans.
• Establish governance for insight quality, KPI definitions, and adoption tracking across the organization.
• Represent the Insights function in enterprise forums, synthesizing trends and opportunities for executive decision-making.
• Manage the insight pipeline, balancing short-term opportunities with long-term analytics initiatives.
• Mentor analysts and develop analytical capabilities across the HPH function.
• Collaborate with Growth, Operations, Commercial Services, and Finance to quantify impact and link insights to financial outcomes.
• Promote a culture of continuous learning and innovation in how insights are derived, communicated, and acted upon.

Qualifications

Experience Required:
• 10+ years in performance analytics, revenue management, financial analysis, or business insights, with 3-5 years in a leadership capacity
• Expertise in analytics platforms (Power BI, Tableau, Alteryx, ThoughtSpot); strong storytelling and visualization skills.
• Deep understanding of hotel or hospitality operations, P&L levers, and commercial performance metrics.
• Bachelor's degree in Business, Data Analytics, Economics, or related field; advanced degree preferred.

Experience Preferred:
• Experience in Oracle EPM (Hyperion) for financial modeling, reporting, and analysis.
• Exceptional communication and influencing skills.
• Proven success operationalizing insights across cross-functional teams.

The position responsibilities outlined above are in no way to be construed as all-encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.

We welcome you:

Research shows that individuals tend to apply to jobs only if they meet all the listed job qualifications. Unsure if you check every box, but feeling inspired to enhance your career? Apply. We'd love to consider your unique experiences and how you could make Hyatt even better.

The salary range for this position is $161,300 -$180,000. This position is also eligible to earn incentive awards and an annual bonus.

The final pay rate/salary offered to the successful candidate will depend on experience, skill level and other qualifications for the role, as well as the location of the performance of work. Pay for the successful candidate will meet local requirements, including the local minimum wage rate.

We value our relationships with recruitment partners and require that agencies contact us first before submitting any candidates. Hyatt will not be responsible for any fees and obligations associated with unsolicited submissions unless a formal agreement is in place.