Description

Summary

Our downtown Miami hotel is next to one of the trendiest neighborhoods, known as Brickell. Our iconic towers overlook the Miami River and our ideal downtown location puts you steps from the Miami Riverwalk, and Bayfront Park, and close to the port of Miami and the Kaseya Center (formerly FTX Arena). For a day of shopping, our hotel is near Brickell City Center or explore little Havana and tour the Frost Museum of Science.

The Director of Sales and Marketing has direct oversight of the Sales and Marketing operations of the hotel. Responsibilities include the Sales and Marketing Budget/P&L, revenue forecasting, advertising, marketing, developing and writing business plans, and ownership meetings. Additionally, this role leads the development and implementation of both short-term and long-term strategies in all sales, catering and marketing channels to achieve hotel's revenue goals and increase market share performance.

The Director of Sales and Marketing leads sales managers, trainees, interns, and administrative staff. They manage recruitment and hiring of sales and marketing services staff, training, managing and coaching managers in their selling and servicing process in order to meet company goals and maximize hotel revenues. Must be able to train and monitor the group and transient contractual agreement process, quoting rates, sending referrals, setting traces, and the management of retention, reactivation, and acquisition accounts. The Director of Sales and Marketing reports directly to the General Manager with oversight from the Regional Vice President of Sales and Events.

At Hyatt, we believe our guests select Hyatt because of our caring and attentive colleagues who are focused on providing efficient service and meaningful experiences. As a member of the property's Leadership Committee, the Director of Sales and Marketing is a highly visible role with exposure to Senior and Corporate leadership.

Successful leaders at Hyatt lead by example and model the organizations values and purpose. Hyatt provides an innovative environment where you can take pride in developing yourself and those around you. We achieve success for and through others by building trust and engagement, resulting in impactful outcomes for all stakeholders. If you would like to participate in a caring award winning environment this experience is for you.

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We Offer Excellent Benefits:

• Free room nights, Discounted, and Friends & Family Room Rates
• Medical, Prescription, Dental, and Vision Insurance
• 401K with company match
• Paid Vacation, sick days, new child leave, and personal day
• Paid Family Bonding Time and Adoption Assistance
• Tuition Reimbursement
• Free colleague meals during shift
• Employee Stock Purchase Plan
• Discounts at various retailers - Apple, AT&T, Verizon, Headspace, and many more

Qualifications

• Relevant Sales, Events, and Marketing Services experience
• Demonstrated ability to effectively interact with people of diverse socioeconomic, cultural, disability, and ethnic backgrounds
• Professional presentations skills
• Must be a caring leader that builds trust and engagement by cultivating genuine relationships
• Innovative thinker that will challenge business processes and concepts in order to drive results
• Must be creative and strategic in developing marketing/advertising campaigns and be managing various social media platforms
• Clear, concise written and verbal communication skills
• Excellent organizational and time management skills
• Must be proficient with computers as well as Microsoft Word, Excel and the internet
• Comfortable with sales and revenue systems/programs
• Flexible to work some nights and weekends when necessary, based on business and staffing needs