Description

Summary

Position summary
The Event Planning Manager's primary focus is servicing event and group bookings. This role acts as the liaison between Meeting Planners/clients and hotel colleagues to coordinate event details, manage room blocks and billing instructions, and ensure the smooth on-site execution and post-event reconciliation of assigned events.

Essential duties and responsibilities

• Client partnership and planning
• Serve as primary contact for assigned groups/events through pre-event planning, on-property execution, and post-event follow-up.
• Conduct and support client meetings and site inspections/tours; maintain strong customer relationships.
• Event detailing and internal coordination
• Administer key components of group/event agreements and translate requirements into clear internal documentation and timelines.
• Detail food & beverage, meeting space set-up, and A/V needs; coordinate with hotel departments and partners to deliver the event as sold.
• Manage room blocks, pickup/attrition-related coordination, and operational run-of-show needs aligned to contracted events.
• Financial accuracy and close-out
• Capture billing instructions, support timely approvals, and complete final review/reconciliation processes consistent with hotel standards.
• Service recovery and quality
• Act as on-site contact during event execution; proactively resolve issues, partner with operations leaders, and protect guest/client experience.

Salary range: $66,100-$88,000 per year

Qualifications

Experience:

1-3+ years in hotel event planning, event sales, catering/events, or comparable experience preferred.

Skills:

Strong organization, accuracy, multitasking, and time management; refined written and verbal communication.

Experience with hotel/catering/event systems is a plus.

A true desire to satisfy the needs of others in a fast paced environment

Refined verbal and written communication skills

Must be proficient in general computer knowledge

Candidates should be extremely detail oriented, organized and be able to handle a fast paced environment

Availability:

ability to work a flexible schedule aligned to event business needs (including some evenings/weekends/holidays).