Description

Summary

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Step into a dynamic role where your hospitality expertise, attention to detail, and passion for creating exceptional experiences come together. As an Event Sales Manager at the Hyatt Regency New Orleans, you'll serve as a key partner to clients from around the world - guiding them through planning, logistics, and execution to ensure their meetings, banquets, and events exceed expectations. Located steps from the Superdome and immersed in the vibrant pulse of downtown, our hotel hosts major conventions, corporate gatherings, social celebrations, and everything in between. If you thrive in a fast-paced environment, excel in building relationships, and love bringing events to life, this role offers the perfect opportunity to shine.

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What You'll Do

• Lead primary sales efforts for Banquet Food & Beverage, including menu planning and agenda development
• Conduct detailed event planning, from initial concept through on-site execution
• Review contracts to ensure accuracy, clarity, and alignment with client needs
• Serve as the main point of contact for clients, providing guidance before, during, and after each event
• Facilitate effective communication with all hotel departments to deliver seamless service
• Host site tours and represent the hotel with professionalism and confidence
• Build and maintain strong long-term customer relationships
• Participate in - and at times lead - internal event meetings and team collaborations
• Partner closely with an assigned Administrative Assistant and other support staff to ensure flawless operations
• Uphold the polished, guest-focused environment that defines the Hyatt Regency New Orleans

At Hyatt, we care for people so they can be their best - and that includes every colleague who joins our team. As part of the Commercial Services team at Hyatt Regency New Orleans, you'll enjoy a comprehensive benefits package designed to support your well-being, growth, and future.

Benefits Include:

Career Growth and Advancement - Hyatt believes strongly in promoting from within. We offer training, skills development, and career mobility with opportunities for advancement at every level
Affordable Benefits after 30 days - Full-time colleagues are eligible for medical, dental, vision, life, LTD, and STD coverage
Referral Bonuses up to $500.00 - For bringing new members to our team
Free and Discounted Room Nights at Hyatt hotels around the world
Paid Time Off - Holiday pay, new child leave, and personal days
Healthcare FSA - Save money on eligible medical expenses
Financial Perks - 401(k) with company match and discounted employee stock purchase plan
Employee Assistance Program - 24/7 emotional support, legal guidance, and personal & financial resources
Retail Discounts - Savings at Headspace, Apple, AT&T, Verizon, and more

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Qualifications

• A minimum of 1-3 years of hotel event sales/event planning, completed Event Management trainee program or comparable experience preferred
• Bachelor's degree and/or 2+ years of hotel and/or food & beverage experience preferred
• Previous selling experience
• Experience working and meeting a quota
• Ability to communicate effectively, both verbally & in writing, with public and other Team Members
• Understanding of negotiation and interpretation of contracts
• Have comprehensive knowledge of all operational departments within the hotel; guest services, reservations, housekeeping, audio visual, banquets, accounting, restaurants and engineering
• Knowledge of meeting room set-ups and capabilities, sleeping room configurations and types