Description

Summary

The Event Services Supervisor (Banquet) is responsible for overseeing banquet operations to ensure the highest service standards and deliver memorable guest experiences. This role supervises teams during events and high-volume periods, making real-time adjustments to guarantee smooth and efficient execution.

What You'll Do:

• Lead associates by coaching, giving direction, including training.
• Monitors food quality, service flow, and safety standards to maintain consistency and excellence across all functions.
• Work closely with hotel leadership and other departments to coordinate successful events and promptly address guest needs.
• May include linen and table setting, food station design and beverage service.
• Adhere to proper food handling procedures and proper beverage procedures.
• Proper knowledge of equipment uses and safety procedures.
• Supports team development through training, scheduling, and daily supervision, fostering a culture of teamwork and discipline in alignment with Hyatt's values, safety protocols, and sustainability practices.
• Ability to work a flexible schedule that will likely include evenings, weekends, and holidays

**The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.

Why Chose Hyatt?

At Hyatt, your success matters. We offer:

• Competitive Salary: $18.00/hour
• Health Benefits: Medical, dental, and vision insurance starting after just 30 days
• Perks & Discounts:
  • Free and discounted room nights
  • Friends & family rates at Hyatt properties
  • Discounts on food and beverage
  • Exclusive savings on tech, wellness apps, and more (e.g., Apple, AT&T, Headspace)
• Work-Life Balance: Paid time off, including new child leave
• Retirement Support: 401(k) matching (up to 4%) and employee stock purchase plan
• Growth Opportunities: Tuition reimbursement and robust training programs
• Everyday Conveniences: Meal credit for employees

Qualifications

• Previous banquet experience preferred
• Strong commitment to continuous learning and professional growth.
• Excellent organizational skills with high attention to detail and discipline.
• A true desire to satisfy the needs of others in a fast-paced environment.
• Must have physical stamina to lift moderate amounts of weight.
• A thorough understanding of banquet service.
• Must be available to work flexible shifts including nights, weekends, and holidays.
• Valid driver's license

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.