Description

Summary

Job Overview: The Executive Admin Assistant will provide administrative support to the Managing Director at Carmel Valley Ranch along with supporting the Guest Services Team.


Essential Physical Abilities:
• Remain in stationary position for a maximum eight hours (excluding meal and rest breaks) throughout work shift.
• Repetitive hand motion (typing) for extended periods of time.



Essential Job Functions:
• Assists the Managing Director in the overall administrative duties of the GM's Office which can include GM Scheduling.
• Assists the Guest Services department in the overall operations
• Assists with Amenity Card procedures
• Assists with the Guest Services shared inbox- responding and coordinating the inbox
• Assists with the overall operations of the Guest Services department- gathering and coordinating 3 rd party amenities, communication with guests and internal departments.

• Manages additional tasks

Qualifications

Requirements are representative of minimum levels of knowledge, skills and /or abilities. To perform this job successfully, the employee will possess the abilities or aptitudes to perform each duty proficiently with or without reasonable accommodation

Essential:

• Ability to multi-task, self-prioritize and work independently.
• Consistency in follow through, accountability and managing workload from a team.
• Professional-level interpersonal skills and confidentiality.
• Work ethically with honesty and personal integrity.
• Strong verbal and written communication skills.
• Skilled with computer software that includes: Microsoft Outlook, Word, Excel, PowerPoint, Teams, SpaSoft, HotSOS, Opera, Tock & Sertifi.
• Email Management Skills- Assisting the Guest Services Team with prioritizing and responding to resort guest emails.
• Strong communication skills with various departments.
• Strong organizational skills- this will include organizing various email inboxes, calendars and bulletin boards.
  
  Desirable:
• Interest in a hospitality work environment.
• Knowledgeable in the operation of various types of office equipment.
• Previous GS experience
• Previous Executive Admin experience