Description

We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health®, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time.

Position Summary

The Executive Director, AI Assurance & Governance leads the AI assurance and governance program within Internal Audit. This Executive Director will build out a new function and set the strategy for how CVS evaluates AI models and tools, oversees assurance activities, and partners with internal stakeholders to strengthen oversight of AI development, testing, deployment, and monitoring.

This position supports responsible and safe use of AI across CVS. The role partners with technology, digital, data, compliance, cybersecurity, finance, and Internal Audit teams to build clear standards, consistent testing expectations, and strong reporting. It also leads model reviews, evaluates risk, and supports adoption of scalable and repeatable governance practices.

The Executive Director manages the AI Assurance team, oversees AI governance activities, strengthens control processes, and provides insights to senior leadership. This includes regular reporting, risk identification, recommendations, and progress tracking. The role also supports Audit Committee updates and serves as a subject matter expert on AI risk and assurance practices.

Major Responsibilities:

1. AI Assurance & Governance Strategy

• Build strong cross-functional relationships with AI builders, data teams, technology teams, and finance.

• Build the AI governance and assurance framework for Internal Audit by defining requirements for model documentation, testing, validation, monitoring, and reporting.

• Provide technical and strategic leadership that strengthens CVS model oversight.

2. Program Operation

• Enable SOX transformation through advanced analytics and AI‑enabled testing approaches that strengthen control effectiveness, increase scalability, and enhance early identification of financial and operational risk
• Lead reviews of high-risk AI models and enterprise AI tools.
• Provide guidance on AI risk, controls, model lifecycle expectations, and responsible AI practices while serving as a trusted advisor and maintaining Internal Audit independence.
• Oversee AI assurance testing, review model risk assessments, design reviews, test results, and control expectations, and ensure quality, consistency, and transparency of documentation.
• Track remediation efforts and confirm timely completion of corrective actions.
• Support Internal Audit standards and operations, meet administrative and reporting requirements, and model integrity while fostering a collaborative, respectful team environment.

3. Leadership, People Management & Communication

• Provide direction, oversight, and support for AI Assurance and governance activities.
• Foster an environment capable of attracting and developing a strong team with the right technical and audit skills.
• Communicate clearly with technical and non-technical stakeholders.
• Provide timely reporting to senior leaders and stakeholders that summarizes risks, findings, trends, and progress.

Required Qualifications

• 8+ years prior experience in a relevant technology, accounting or auditing role, including technical business report writing.
• Ability to travel up to 10%

Preferred Qualifications

• 10+ years prior experience in audit, model governance, data science, technology risk, or related work.
• Professional designations such as CPA, CIA, CISA, etc., or measured progress in achieving such designations
• Prior experience in a leadership role with a proven track record of engaging, managing, and motivating multi-level teams
• Experience with preparing and/or participating in executive and/or audit committee presentations
• Experience evaluating models, algorithms, data pipelines, or complex technology solutions.
• Strong analytical, deductive, problem solving, and critical thinking skills
• Good teamwork and collaboration skills
• Solid meeting management and oral/written communication skills
• Experience in AI governance, model risk management, or responsible AI.

Education

Bachelor's degree in a relevant field such as Data Science, Information Technology, Computer Science, Engineering, Accounting, or related field.

Pay Range

The typical pay range for this role is:

$131,500.00 - $303,195.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company's equity award program.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit https://jobs.cvshealth.com/us/en/benefits

We anticipate the application window for this opening will close on: 03/20/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.