Description

Summary

Nestled within the lush landscapes of Hyatt Regency Lost Pines, Maude's Bar & Terrace is a haven of Southern hospitality. Named after our famous pecan tree, Maude's offers an indoor/outdoor experience with live music, fire pits, and delightful libations. We pride ourselves on creating memorable moments for our guests with our wood-fired flatbreads, craft cocktails, and the best pecan pie in Texas.

We are seeking a dynamic and passionate Food & Beverage Supervisor to join our team at Maude's. The ideal candidate will have a keen eye for detail, a love for hospitality, and the ability to lead a team to deliver exceptional service. As the F&B Supervisor, you will oversee the daily operations of our bar and terrace, ensuring that every guest leaves with a smile.

Key Responsibilities:

• Operational Excellence: Oversee the efficient operation of Maude's, ensuring high standards of service and quality.
• Team Leadership: Manage, train, and mentor staff to ensure productivity, quality, and exceptional customer service.
• Customer Satisfaction: Handle customer complaints promptly and professionally, ensuring a positive dining experience.
• Quality Control: Monitor the quality of food and beverages, ensuring they meet our high standards.
• Health & Safety: Ensure compliance with health, safety, and sanitation standards.
• Inventory Management: Manage inventory, control stock, and minimize waste.
• Event Coordination: Organize special events and promotional activities to enhance guest experiences.

Why Hyatt: We care for people so they can be their best . Our colleagues enjoy:

• Career Growth and Advancement - Hyatt believes strongly in promoting from within. We offer training, skills development & career mobility, providing opportunities for advancement at every level
• Affordable Benefits after 30 days - Comprehensive health coverage for you and your family. Full-time colleagues are eligible for medical, dental, vision, life, LTD, STD
• Healthcare FSA - saves you money for medical expenses
• Free Hyatt Room Nights - at Hyatt Hotels around the world for full-time & part-time colleagues
• Discounted Room Nights - for you, your friends and your family!
• Free Parking - convenient and cost-free parking for all our associates
• Paid Time Off - Take the time you need to recharge and stay healthy
• Financial Perks - 401(k) w/ company match & discounted employee stock purchase plan
• Employee Assistance - 24/7 emotional support, legal guidance, personal & financial resources
• Employee meals - in our cafeteria for full-time, part-time and on-call colleagues
• Tuition Reimbursement: Further your education with our support.
• Discounts at various retailers - at Headspace, Apple, AT&T, Verizon and More!
• Diversity Groups - Join our inclusive and supportive community
• Colleague Recognition Programs - Be celebrated for your hard work and dedication.

Hyatt is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Qualifications

• A true desire to satisfy the needs of others in a fast-paced environment
• Prior serving or bartending experience as is a plus
• Proven experience in a supervisory role within the food and beverage industry is preferred.
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Fundamental knowledge of food and beverage operations.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Must be able to work a flexible schedule, including weekends and holidays
• Must be comfortable working in all weather conditions
• TABC and Texas Food Handler's Certification is required
• Must be at least 18 years of age and have a valid driver's license with a clean driving record