Description

We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health®, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time.

Position Summary

• This position supports the Federal Employees Health Benefits (FEHB) and Postal Service Health Benefits (PSHB) programs. Primary responsibilities include executing reports and processes for eligibility, claims, and financial data to various stakeholders both internally and externally.
• This role will also identify pain points and find solutions to address pain points in our workflows and processes and help with annual benefits implementation tasks.

Responsibilities:

• Support the operations team with various operational processes, reporting, and project tasks across Commercial, Medicare Advantage, and Medicare Part D plans
• Run reports for various stakeholders, including complying with contractual requirements for the U.S. Office of Personnel Management (OPM), vendors and Clients Collaborate with internal stakeholders across different departments, such as operations, finance, marketing, and IT, to gather information, understand business needs to drive alignment.
• Document and develop action plans that aim to address business challenges
• Document process and workflow improvements and maintain repository
• Identify improvement opportunities by conducting complex and informative business and systems process analysis
• Ability to learn new software tools and apply to improve efficiency
• Support team members with project tasks on reporting and benefits implementation

Required Qualifications

• At least 2 years of experience analyzing data and creating reports.
• Proficient in Microsoft Excel with working knowledge of Formulas and Pivot Tables.

Preferred Qualifications

• Strong problem solving and decision-making skills
• Proficient in Microsoft Office Applications
• Power Platform tools like Power Automate and Power Apps

Education

• Bachelor's degree preferred/specialized training/relevant professional qualification, or equivalent work experience

Anticipated Weekly Hours
40

Time Type
Full time

Pay Range

The typical pay range for this role is:

$46,988.00 - $122,400.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit https://jobs.cvshealth.com/us/en/benefits

We anticipate the application window for this opening will close on: 03/02/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.