Description

We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health®, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time.

Position Summary
The position is full time, 40 hours/week, in Roanoke or Norfolk, Virginia and candidate must travel to surrounding areas. Travel for onsite coaching events required. It requires proficiency in delivering onsite face-to-face coaching, group coaching and telephonic coaching, which will be evaluated during the interview process.

Work schedule:

• Telephonic hours: M-F 9:00 am-5:30 pm EST with two evening rotations 12:30-9:00 EST
• Rotating late Friday and rotating 5 hour Saturday shift required per business needs
• Approximately 6 onsite visits per year; 2-3 consecutive days at each site, with potential for expansion of program. Daytime hours. May require overnight stay.

Role Expectations:

The Wellness/Health Coach utilizes a collaborative process of assessment, planning, implementation, and evaluation to engage, educate, and promote members in decisions related to achieving and maintaining optimal health status. The goal is to help members achieve a healthy lifestyle and behaviors that align these lifestyle behaviors with individual wellness goals.

• The coach will conduct a comprehensive evaluation of member's health status and risk with use of clinical tools and information along with data review.
• By assimilating health assessment data analysis, they will establish a plan of care based on member's health status, risks, education level, and support needs.
• Motivational interviewing skills are required to ensure maximum member engagement and promote lifestyle and behavior changes to achieve optimum level of health.
• Utilizing interviewing and active listening skills you will provide coaching and support to empower the members to make ongoing independent healthy lifestyle choices.
• Develops and monitors established plans of care, in collaboration with the member to meet the member's goals.
• Follows internal policy and procedure in compliance with regulatory and accreditation guidelines.

Required Qualifications

• 3+ years of health and wellness coaching experience required; must be experienced with face-to-face, onsite, telephonic, and group coaching.
• Require bachelor's degree in health-related field (e.g., Health ed, Wellness, Health Promotion)
• Certification in health and wellness coaching
• Experience facilitating health/wellness presentations both in person and virtually
• Experience in wellness related areas such as weight management, tobacco cessation, stress management, nutrition, physical activity, or health lifestyle behavior change
• Advanced knowledge of computer skills including MS Office applications such as Excel, Word, PowerPoint and Outlook
• Demonstrated ability to communicate, problem solve, and work effectively with people, use good judgment in challenging situations
• Ability to communicate, problem solve, and work effectively with people individually as well as in a group setting, and able to navigate challenging situations
• Must have own dependable and reliable transportation.
• Must be willing to stay overnight for onsite visits, if necessary.

Preferred Qualifications

• Prefer Master's degree in Public Health, Exercise Physiology, Nutrition, or other health areas, but not required
• Background in motivational interviewing, active listening skills, Transtheoretical Model, mindfulness, and other evidence-based coaching techniques preferred
• Possesses a Tobacco Cessation Coaching Certification
• 1-3+ years of experience with medical documentation in EMRs, especially Epic

Education

• Bachelor's Degree or equivalent experience

Anticipated Weekly Hours
40

Time Type
Full time

Pay Range

The typical pay range for this role is:

$46,988.00 - $102,000.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit https://jobs.cvshealth.com/us/en/benefits

We anticipate the application window for this opening will close on: 02/28/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.