Description

By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve.

Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top Companies

Certified as a Great Place to Work®

Fortune Best Workplaces in Financial Services & Insurance

IT Software QA Specialist Sr

PRIMARY PURPOSE OF THE ROLE : To develop, maintain, test and debug tests for software to meet defined requirements; to formulate and define moderately complex system scope and objectives; to prepare detailed specifications for testing applications; and to design, implement, test, debug, document and maintain test scripts.

ESSENTIAL RESPONSIBILITIES MAY INCLUDE

• Becomes familiar with most aspects of the application including reports, parameters, claims management, intake services, carrier/client interfaces and vendor/business partner interfaces.
• Analyzes user needs as required; assists in design of tests to verify that end user needs have been met.
• Develops and modifies software test scripts and test plans to verify systems meet the specifications outlined in data processing requests; develops and maintains software test script and test plans to verify systems meet requirements of insurance carrier and regulatory groups.
• Tests and verifies assigned projects; assists in testing projects for members of the programming staff.
• Prepares documentation on new or existing software.
• Investigates call escalations from the support staff; makes necessary corrections to data and/or software tests.
• Assists in the professional growth of other quality assurance analysts.
• Follows pre-established standards and guidelines as they pertain to design and development of tests and test plans.
• Maintains up-to-date knowledge of current quality assurance tools and other technology advances.
• Delivers and maintains the highest quality of customer services to our clients.

QUALIFICATIONS

Bachelor's degree from an accredited college or university preferred. Information Systems or Computer Science major preferred. Six (6) years of information technology/computer science experience or equivalent combination of education and experience required to include three (3) years of testing and/or business analytical experience. Experience in interpreting user requirements and development of business application tests strongly preferred.

WORK ENVIRONMENT

When applicable and appropriate, consideration will be given to reasonable accommodations.

Mental: Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines

Physical: Computer keyboarding, travel as required

Auditory/Visual: Hearing, vision and talking

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.

Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.

If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.