Description

Remote Work: Hybrid

Overview:

At Zebra, we are a community of innovators who come together to create new ways of working. United by curiosity and a culture of caring, we develop smart solutions that anticipate our customer’s and partner’s needs and solve their challenges.

Being a part of Zebra Nation means you are seen, heard, valued, and respected. Drawing from our unique perspectives, we collaborate to deliver on our purpose. Here you are a part of a team pushing boundaries today to redefine the work of tomorrow for organizations, their employees, and those they serve.

You'll have opportunities to learn and lead in a forward-thinking environment, defining your path to a fulfilling career while channeling your skills toward causes you care about - locally and globally.

Come make an impact every day at Zebra.

The primary purpose of the Knowledge and Learning Specialist Senior is to create and develop engaging learning programs in a variety of modalities. This position is responsible for the knowledge transfer for topics which will vary across business unit portfolios to support new offerings and certification programs, requiring a balance of creativity, sales enablement and technical skills. The incumbent will undertake the entire training cycle, including all planning activities, establishing course objectives, identification of audience, determining delivery methods, working with Subject Matter Experts throughout process, development of course content and course evaluation. This role will require professional instructional design (ID) and development competency for global delivery.

Responsibilities:

• Responsible for end to end solution sales enablement and technical program facilitation to target audience groups
• Responsible to design, develop and maintain course curriculum for Solution Selling and technical certifications across various EVM, SPG, and Services & Solutions business disciplines
• Develop working relationships and engagement with Program Managers, Marketing Leads, Subject Matter Experts and other knowledge center teaching team members to design and maintain top quality courses
• Work with internal templates and have strong knowledge of industry standards and innovation of various methods for quality learning
• Adapt, design, and develop all instructional materials including user guides, tutorials, storyboards, scripts, course content (including simulations, role play activities, gamification, etc.) pre and posttests, and student and facilitator directions for blended learning solutions to be offered in the Learning Management System (LMS)
• Work with various modalities such as instructor-led (ILT,) on-line (OLT,) blended learning and video
• This role will take the lead from the Zebra Knowledge Center's Design & Development Manager to prioritize and process all activity
• Must follow existing defined processes and procedures that are present within the internal organization
• Stay abreast of organizational strategy, performance and challenges

Qualifications:

• Bachelor's degree preferred in training, adult learning or a related field or related experience
• 8 years of relevant work experience with preference toward experience as an instructional designer and development competency for global delivery
• Experience in technical and sales enablement program design
• Ability to design, develop and manage projects from inception to completion
• Strong SME engagement and collaboration tools
• Professional instructional design (ID) and development competency for global delivery, preferred
• Proficient with Adobe Captivate, Articulate, and Camtasia
• Proficient in MS applications i.e. Excel, Outlook, Power-Point
• Strong written and verbal communication
• Excellent interpersonal and reporting skills are required
• Ability to work in a fast paced and challenging work environment is essential
• Outstanding time management, organizational, and analytical skills are required

To protect candidates from falling victim to online fraudulent activity involving fake job postings and employment offers, please be aware our recruiters will always connect with you via @zebra.com email accounts. Applications are only accepted through our applicant tracking system and only accept personal identifying information through that system. Our Talent Acquisition team will not ask for you to provide personal identifying information via e-mail or outside of the system. If you are a victim of identity theft contact your local police department.

Zebra Technologies leverages AI technology to evaluate job applications using objective, job-relevant criteria. This approach enhances efficiency and promotes fairness in the hiring process. However, every decision regarding interviews and hiring is made by our dedicated team, because we believe people make the best decisions about people. For more on how we use technology in hiring and how we process applicant data, see our Zebra Privacy Policy .