Description

Summary

The Opportunity

Hyatt seeks a collaborative and driven Manager, Brand PR for its Classics brand portfolio to support the continued evolution of Hyatt into an insights-led and brand-focused company. This role contributes to shaping how the Hyatt Regency, Grand Hyatt, Destination by Hyatt, and Hyatt Centric brands are positioned with global audiences. You will play a key role in bringing brand stories to life, supporting the development and execution of communications strategies that resonate with guests, customers, owners, investors, and colleagues worldwide. Working in close partnership with global communications and brand teams, you will help amplify the visibility and relevance of Hyatt's Classics Portfolio. You will be part of a team that is passionate about our purpose, committed to nurturing curiosity and new skills, and building connections across the organization with colleagues, customers, and guests.

Who We Are

At Hyatt, we believe in the power of belonging and creating a culture of care, where our colleagues become family. Since 1957, our colleagues and our guests have been at the heart of our business and helped Hyatt become one of the best and fastest-growing hospitality brands in the world. Our transformative growth and the addition of new hotels, brands, and business lines can open the door for exciting career and growth opportunities for our colleagues.

As we continue to grow, we never lose sight of what's most important: People. We turn trips into journeys, encounters into experiences, and jobs into careers.

Why Now?

This is an exciting time to be at Hyatt. We are growing rapidly and are looking for passionate changemakers to be a part of our journey. The hospitality industry is resilient and continues to offer dynamic opportunities for upward mobility, and Hyatt is no exception.

How We Care for Our People

What sets us apart is our purpose-to care for people so they can be their best. Every business decision is made through the lens of our purpose, and it informs how we have and will continue to support each other as members of the Hyatt family. Our care for our colleagues is the key to our success. We're proud to have earned a place on Fortune's prestigious 100 Best Companies to Work For® list for the last ten years. This recognition is a testament to the tremendous way our Hyatt family continues to come together to care for one another, our commitment to a culture of inclusivity, empathy and respect, and making sure everyone feels like they belong.

We're proud to offer exceptional corporate benefits which include:
• Annual allotment of free hotel stays at Hyatt hotels globally
• Flexible work schedule
• Work-life benefits including wellbeing initiatives such as a complimentary Headspace subscription, and a discount at the on-site fitness center
• A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption
• Paid Time Off, Medical, Dental, Vision, 401K with company match

Who You Are

As our ideal candidate, you understand the power and purpose of our culture of care, and embody our core values of Empathy, Inclusion, Integrity, Experimentation, Respect, and Wellbeing. You enjoy working with others, are results-driven, and are looking for a variety of opportunities to develop personally and professionally.

The Role

As part of Hyatt's Global Communications team, the Manager, Brand PR, Classics Portfolio supports the development and execution of communications strategies for Hyatt's core full-service brands. This role helps bring global narratives to life and ensures alignment across regions, stakeholders, and brand initiatives.

This role is consumer-oriented, with a focus on guests and customers. The colleague in this role must also carefully consider the colleague, owner, and investor audiences. The colleague is accountable for engaging the appropriate subject matter experts and cross-functional partners at the right times to collaborate on the development and execution of strategies that span stakeholders, markets, and regions. Integration is critical.

Key responsibilities include:
• Support the development and execution of global communications strategies that elevate the Hyatt Regency, Grand Hyatt, Destination by Hyatt, and Hyatt Centric brands.
• Contribute to brand and consumer storytelling that highlights the legacy and continued evolution of Hyatt's Classics portfolio.
• Execute integrated communications programs that drive awareness, engagement, and differentiation across markets.
• Partner closely with global brand marketing teams to support campaigns, brand moments, and key initiatives with aligned communications strategies.
• Identify and support PR and media opportunities, contributing to proactive and reactive engagement tied to brand campaigns, openings, and experiences.
• Consistent and frequent collaboration across functions and regions, engaging subject matter experts and stakeholders to ensure consistency and successful execution of integrated communications plans.
• Support management of external agency partners to deliver impactful storytelling and media engagement.
• Assist in elevating executive and brand visibility through the development of supporting materials and messaging.

Qualifications

Experience Required:
• 5-7+ years of communications experience, preferably in global brand, consumer, or hospitality environments.
• Creative, data-driven storyteller with experience supporting integrated communications strategies and campaigns.
• Advanced writing and editing skills with proven ability to produce a wide range of materials and content.
• High degree of personal and professional savvy to inspire confidence among audiences at all levels of the organization.
• Proven ability to lead cross-functional projects with detailed timelines and multiple stakeholders.
• Travel/tourism/hospitality experience is a strong plus.

Experience Preferred:
• BA or BS in Journalism, Communications, Business, or Marketing.
• Proficient, solid working knowledge of Microsoft Office Suite.
• Visual storytelling skills are a plus.
• Ability to work in a fast-paced environment with multiple internal clients, meeting deadlines, and being accommodating to urgent projects.
• Excellent networking and relationship-building skills and the ability to act with confidence while dealing with various levels and functions.
• Ability to travel globally as required.

The position responsibilities outlined above are in no way to be construed as all-encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.

We welcome you:

Research shows that individuals tend to apply to jobs only if they meet all the listed job qualifications. Unsure if you check every box, but feeling inspired to enhance your career? Apply. We'd love to consider your unique experiences and how you could make Hyatt even better.

We value our relationships with recruitment partners and require that agencies contact us first before submitting any candidates. Hyatt will not be responsible for any fees and obligations associated with unsolicited submissions unless a formal agreement is in place.

The salary range for this position is $100,000 to $125,000. This position is also eligible to earn incentive awards and an annual bonus. The final pay rate/salary offered to the successful candidate will depend on experience, skill level and other qualifications for the role, as well as the location of the performance of work. Pay for the successful candidate will meet local requirements, including the local minimum wage rate.