Description

Summary

Find your place at Park Hyatt Aviara: Become part of one of San Diego's premiere destination locations, a Forbes Four-Star and AAA Five-Diamond luxury resort. Recently renovated with striking architecture, a beautiful spa, an 18-hole Arnold Palmer designed golf course, and a resort getaway that offers world-class recreation and relaxation amid 200 lush acres of natural beauty, Park Hyatt Aviara offers sophisticated, approachable luxury with distinct character highlighting our Carlsbad location.

About the Role - Operations Manager

The responsibilities include assisting in overseeing any area in all operations. Duties may also include training, staff development and scheduling.

The salary range for this position is $66,100 -$95,700. This is the pay range for this position that Park Hyatt Aviara reasonably expects to pay. Decisions regarding individual salaries will be based on a number of factors, such as experience and education.

Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.

WHAT ARE THE ADDITIONAL BENEFITS of WORKING AT THE Park Hyatt Aviara?

Hyatt colleagues work in an environment that demands exceptional performance yet reaps great rewards. Hyatt has the best to offer including:
• Medical, Dental, and Vision for you and your dependents after 30 days of Full Time employment
• Paid holidays, vacation and sick leave
• Unlimited growth potential with Hyatt. Ability to relocate for advancement opportunities in the future
• Teaching hotel where you can learn from some of the best in the business
• Complimentary hotel nights and discounts at Hyatt properties around the world
• Life Insurance
• 401K with Matching
• Flexible Spending Account (FSA)
• Employee Assistance Program
• Tuition Reimbursement
• Complimentary Employee Meal
• Complimentary Parking
• Referral Bonuses

Hyatt is an Equal Opportunity Employer - M/F/Veteran/Disability/Sexual Orientation/Gender Identity

Qualifications - External

DUTIES AND RESPONSIBILITES:

• A true desire to satisfy the needs of others in a fast paced environment
• Refined verbal and written communication skills
• Minimum of one year previous front office supervisory experience preferred
• Ability to work a flexible schedule, including Holidays and weekends
• Assist Front Office Manager in all administrative tasks as assigned
• Answer phones, greet customers, assist with check-in and check-out procedures, and make reservations
• Confirm staff schedules, assist with payroll procedures, and accurately perform data-entry tasks
• Resolve customer complaints and issues and represent our hotel brand in a professional manner

Qualifications

EXPERIENCE AND QUALIFICATIONS:
• Previous experiences in a luxury resort preferred
• Must possess a professional presentation
• Outstanding guest services skills, sophisticated verbal & written communication skills
• Strong interpersonal and problem-solving abilities
• Highly responsible and reliable
• Ability to work well under pressure in a fast-paced environment.