Description

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

As a Pharmacy Technician, you'll be responsible for answering incoming calls and completing outbound calls to/from patients, physicians and pharmacists while ensuring a high level of customer service and maximized productivity. Along the way, you'll discover the training, support and career opportunities you'd expect from a Fortune 5 leader.

This role is equally challenging and rewarding. You'll need to work within multiple computer systems simultaneously as you respond to questions or provide specific medication details/clinical information. It's a fast paced, high volume environment where our members are counting on us to deliver these important, sometimes life-saving medications in an accurate and efficient manner.

Location: 4900 Rivergrade Rd. E 100 Irwindale, CA 91706

Schedule: Monday through Friday from 7:00am-3:30pm

Primary Responsibilities:

• Enter prescriptions and verify appropriate and accurate information
• Contact patients, pharmacists and doctor's offices to resolve claims issues
• Process prescriptions (from intake to order completion)
• Resolve customer issues; ensuring accurate information is provided
• Accurately pick, pack, and process outgoing pharmacy orders in accordance with established procedures and local State Board of Pharmacy
• Adhere to policies and procedures pertaining to packing medication and supplies, ensuring the integrity of the product for our patients
• Perform various warehouse functions such as emptying trash, assembling boxes, cleaning work area, processing and cleaning returned equipment, etc
• May also assist with inventory duties, including proper storage and restocking of medication and supplies, receiving, and unpacking vendor shipments, and performing counts of physical inventory
• May also support administrative tasks for the Pharmacy, such as scanning documents
• Create or fix shipping labels as needed and bring packages to shipping, mail, and courier as needed
• Communicate with the Pharmacy Manager/Pharmacy Supervisor regarding all patient questions and/or issues
• Adhere to all HIPAA (Health Insurance Portability and Accountability Act) regulations and UHG Confidentiality and Code of Conduct

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. be interested in.

Required Qualifications:

• Active and unrestricted Pharmacy Technician license in the state of California
• Beginner level of proficiency with computer and Windows PC applications including the ability to navigate and learn new and complex computer system applications
• Has previously worked or is currently working as a contractor placed at UHG or one of its subsidiaries or affiliates
• Ability to lift 30 lbs. regularly, occasionally lifting 60 lbs
• Must be 18 years of age or older

Preferred Qualifications:

• Pharmacy/prescription data entry experience

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16.15 to $28.80 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

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