Description

Summary

At Hyatt, we believe our guests choose Hyatt because of our caring and attentive colleagues who are dedicated to providing thoughtful service and meaningful experiences.

Nestled in the heart of wine country, Alila Napa Valley is a Forbes 4-Star luxury resort that blends refined hospitality with authentic, place-driven experiences. We are seeking a Private Culinary Events & Experiences Manager who is passionate about curating memorable gatherings through exceptional service, culinary excellence, and seamless execution.

This role is responsible for leading and overseeing all private culinary events and experiences on property, ensuring each event reflects Alila's commitment to elevated service, attention to detail, and personalized guest engagement.

Role Purpose
The Private Culinary Events & Experiences Manager proactively oversees the daily operations of the Events Department, working in close partnership with the Director of Food & Beverage, Culinary leadership, Sales, and key hotel departments. This position ensures the successful planning, coordination, and execution of private dining events, celebrations, meetings, and culinary-driven experiences, resulting in exceptional guest satisfaction and operational excellence.

Why Work With Us
• Competitive salary and comprehensive benefits package
• Paid time off starting from date of hire
• Medical, dental, and vision insurance
• 12 complimentary nights at Hyatt hotels worldwide plus colleague rates
• $1,000 annual wellness / education reimbursement
• Opportunity to lead in a Forbes-rated luxury environment with a passionate, collaborative team

Key Responsibilities
(Include but are not limited to)
Leadership & Team Development
• Lead, coach, and inspire the Events team, including captains, service professionals, and support staff, fostering a culture of excellence, accountability, and engagement
• Support hiring, onboarding, training, development, and performance management to ensure consistent delivery of luxury service standards
• Maintain a positive, high-energy, and professional presence as a visible leader within the operation
Event & Experience Execution
• Oversee the execution of all private culinary events, including intimate dinners, celebrations, meetings, and bespoke experiences
• Ensure accurate review, communication, and execution of Banquet Event Orders (BEOs) across all departments
• Collaborate with Culinary leadership and Director of F&B to ensure food, wine, and service standards are met and exceeded
• Proactively plan staffing, equipment, and setup needs to support flawless event execution
Guest Experience & Quality Standards
• Champion Forbes service standards and Alila brand expectations in every guest interaction
• Drive exceptional results on Meeting Planner and guest satisfaction surveys
• Act as a point of escalation to resolve guest concerns with professionalism and care
Operational & Administrative Oversight
• Manage short- and long-term event operations in front of house environments
• Support administrative functions including payroll, scheduling, reporting, forecasting, inventory management, and point-of-sale procedures
• Maintain financial awareness of labor, equipment, and event-related costs in partnership with F&B leadership

Qualifications

Qualifications - External
• Minimum 2 years of leadership experience in luxury hospitality, fine dining, or event operations
• Strong working knowledge of Forbes service standards and luxury guest expectations
• Proven ability to lead, coach, and develop high-performing teams
• Experience with scheduling, payroll oversight, hiring, and performance management
• Strong organizational, operational, and financial acumen
• Excellent communication, interpersonal, and problem-solving skills
• Ability to work a flexible schedule, including evenings, weekends, and holidays
• ServSafe and Responsible Beverage certifications required or obtained upon hire

Join Our Team
Be part of a team committed to delivering personalized, elevated culinary experiences in one of Napa Valley's most serene and sophisticated destinations. Hyatt colleagues thrive in an environment that demands exceptional performance while offering meaningful rewards. If you are ready to bring passion, leadership, and creativity to private culinary events and experiences, we are ready for you.