Description

Product Manager, LSEG Directory, Workspace

What you can expect

As the Product Manager for LSEG Directory within Workspace, you will be instrumental in shaping, defining, and executing the strategic direction of LSEG's Directory strategy. Reporting directly to the Head of Collaboration, you will provide product leadership to deliver platform capabilities across LSEG's suite of Collaboration Products, including but not limited to LSEG Messenger and LSEG Open Directory. Drawing on your extensive knowledge of Financial Services customer personas and incorporating customer feedback, you will establish directory standards and best practices aimed at improving user discoverability and fostering enhanced collaboration. Additionally, you will work closely with other Workspace Cluster Leads to develop advanced customer workflows and innovative AI-driven experiences that add significant value to our collaboration tools. By partnering with business lines, you will ensure alignment between Workspace program objectives and the requirements of both internal and external stakeholders, thereby positioning Workspace as an industry leader.

What you'll be doing

• Product Manager for one or more squads within our Workspace Collaboration Cluster, focusing on build out of LSEG Directory product
• Collaborate with Workspace platform and community teams to prioritize and develop product features to drive engagement.
• Translate product strategy into detailed requirements for prototype construction and final product development by the product engineering team.
• Drive the execution of all product development processes, including product research, UX prototypes, roadmaps, requirements development and product launch in conjunction with product management leadership.
• Facilitate or participate in all agile ceremonies with the product engineering team, i.e., daily scrums, backlog refinement sessions, sprint planning, sprint reviews, retrospectives and look ahead meetings.
• Ensure alignment of all work undertaking to achieve the agreed OKRs.
• Define and track KPIs, usage analytics, and user feedback to address opportunities to remove friction and increase user activity on the platform.
• Builds effective relationships to ensure the success of the project.
• Effectively communicates highly complex ideas at multiple organisational levels and modifies personal approach and style to reflect changing circumstance.

What You'll Need

• Over 10 years of experience in a senior product leadership role
• Expertise with chat and collaboration platforms
• Knowledge of user authentication and directory requirements in financial markets environments
• Knowledge of Financial Service customer Privacy and Control and requirements
• Strategies to boost User Discoverability and engagement
• Familiarity with BOT/Agentic, APIs, and natural language AI technologies
• Extensive background in large matrix organizations
• Demonstrated ability to think creatively and strategically to advance personalization initiatives
• Experience collaborating with senior stakeholders across technology, product, and business divisions
• Excellent communication skills at all organizational levels
• Capability to work cross-functionally with architecture, product, data science, proposition, and project management teams

Who you'll be working with

Software Engineers, Software Architects, Data Scientists, Product Managers, Project / Delivery Managers, Scrum Masters, Technology Leaders, Community Leads, Customer Success Managers, Senior Business Stakeholders

Career Stage:
Manager

London Stock Exchange Group (LSEG) Information:

Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.

LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.

Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.

Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.

We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.

You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering.

LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.

Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it's used for, and how it's obtained, your rights and how to contact us as a data subject .

If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.