Description

We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health®, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time.

Manager, Project Management - Provider Communications & Go-To-Market (Intake & Operations)

Position Summary

Aetna, a CVS Health company, is seeking a Project Manager to join our Provider Communications & Go-To-Market (GTM) team. This role is critical to ensuring provider-facing communications are well-coordinated, timely, consistent, and aligned to our broader Provider Experience strategy.

In this role, you will support the intake, triage, planning, and execution of provider communications across multiple programs and initiatives. You will serve as a central coordination point between business partners, product owners, communications leads, and operational teams-helping translate requests into clear project plans and ensuring work moves efficiently from intake to delivery.

This position will also support ongoing maintenance of Provider Manuals and reference materials, helping ensure content remains accurate, up to date, and aligned with legal, compliance, and operational requirements.

Project Management & Intake Operations

• Manage the intake and triage of provider communication requests, working with team leads to assess scope, urgency, audience, and appropriate communication strategy.

• Create and maintain project plans, timelines, and deliverables for provider communications initiatives; proactively identify and escalate risks or dependencies.

• Maintain a centralized communications calendar to track recurring initiatives, deadlines, and key milestones.

• Serve as a primary liaison to internal partners, gathering requirements and providing regular updates on progress, timelines, proofs, and revisions.

• Lead regular project check-ins or production meetings to ensure alignment, resolve blockers, and keep work on track.

Provider Communications & Content Support

• Support updates to Provider Manuals and operational reference materials, coordinating reviews with Legal, Compliance, and business stakeholders.

• Assist with development and maintenance of internal and external presentation materials (PowerPoint) to support provider communications, education, and leadership updates.

• Help secure and organize content (copy, visuals, reference materials) needed for communications and education deliverables.

Internal Support

• Track themes, recurring questions, and trends from intake requests to support continuous improvement of communications and documentation.

• Support RFP/RFI responses related to provider communications by coordinating inputs and timelines across teams.

• Develop and maintain policies, procedures, and playbooks related to provider communications intake, project management, and content updates.

• Identify opportunities to streamline workflows, improve intake processes, and increase transparency across projects.

Required Qualifications

• 3+ years of Project Management experience; preferably in health care, managed care or health operations
• Advanced proficiency with MS Office Suite Applications, such as Teams, Outlook, Word, Excel, PowerPoint, Visio, and SharePoint.
• Flexibility to work adjusted hours based on varying time zones of project members.

Preferred Qualifications

• Microsoft Project and/or Asana experience preferred.
• Visio process mapping and RACI development preferred.
• Experience working on technical projects preferred.
• Experience in health care insurance and communications.
• Project Management certifications, such as PMP.

Education

• Bachelor's degree or equivalent experience.

Anticipated Weekly Hours
40

Time Type
Full time

Pay Range

The typical pay range for this role is:

$60,300.00 - $145,860.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit https://jobs.cvshealth.com/us/en/benefits

We anticipate the application window for this opening will close on: 03/03/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.