Description

Summary

Bring your energy, leadership, and passion for hospitality to our Recreation Department! As a Recreation Supervisor at Hyatt Regency Lost Pines Resort & Spa, you'll play a key role in creating memorable guest experiences while supporting the daily operations of the pool, children's activities, and Camp Hyatt programs. This highly visible role is perfect for someone who enjoys leading teams, staying active, and delivering exceptional service in a fun, fast-paced environment.

What You'll Do

As a Recreation Supervisor, you'll help guide the department's day-to-day functions and set the tone for an outstanding guest experience. Your responsibilities include:

• Opening and/or closing the recreation areas to ensure a smooth start and finish to each day.
• Leading the team by ensuring all attendants arrive on time, in full uniform, and ready for their shift.
• Creating and managing the daily staff rotation, ensuring proper coverage, timely breaks, and consistent service throughout the day.
• Ensuring all recreation areas-including the pool, beach, and activity zones-are clean, stocked, safe, and guest-ready at all times.
• Posting room charges for recreation retail, activities, and Camp Hyatt.
• Addressing and resolving guest concerns with professionalism and documenting issues in the We Care system.
• Promoting and enforcing safety procedures to maintain a secure environment for both guests and employees.
• Monitoring inventory and assisting with supply orders as needed.
• Leading the pre-shift meeting and providing ongoing coaching, support, and oversight to recreation attendants.
• Overseeing Camp Hyatt scheduling and availability throughout the day.
• Creating a warm, fun, and welcoming environment where team members and guests feel valued and supported.
• Ensuring all staff maintain a positive, polished, and service-oriented "YES" attitude.

Why You'll Love Working Here

• A collaborative, upbeat team environment
• Meaningful guest interactions every day
• Growth opportunity within Hyatt's global portfolio

Benefits | We care for people so they can be their best . Our colleagues enjoy:

Why You'll Love Working Here

Benefits | We care for people so they can be their best . Our colleagues enjoy:

• Growth opportunities within Hyatt's global portfolio - Hyatt believes strongly in promoting from within. We offer training, skills development & career mobility, providing opportunities for advancement at every level
• Affordable Benefits after 30 days - Comprehensive health coverage for you and your family. Full-time colleagues are eligible for medical, dental, vision, life insurance, long-term and short-term disability
• Healthcare FSA - saves you money for medical expenses
• Free Hyatt Room Nights - at Hyatt Hotels around the world for full-time & part-time colleagues
• Discounted Room Nights - for you, your friends and your family!
• Free Parking - convenient and cost-free parking for all our associates
• Paid Time Off - Take the time you need to recharge and stay healthy
• Financial Perks - 401(k) w/ company match & discounted employee stock purchase plan
• Employee Assistance - 24/7 emotional support, legal guidance, personal & financial resources
• Employee meals - in our cafeteria for full-time, part-time and on-call colleagues
• Tuition Reimbursement: Further your education with our support.
• Discounts at various retailers - at Headspace, Apple, AT&T, Verizon and More!
• Colleague Recognition Programs - Be celebrated for your hard work and dedication.

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Qualifications

• Experience in customer service (hospitality or recreation preferred)
• Minimum age: 18 years old
• CPR/First Aid certification (or willingness to obtain)
• Recreation or activity programming experience a plus
• Ability to lift and push up to 50 lbs
• Valid driver's license with a clean driving record