Description

Summary

The Opportunity

Hyatt Hotels Corporation seeks an entrepreneurial business development leader to join our National Sales Team as Regional Director, Business Development. In this remote, Americas-focused role, you will lead a team of Business Development Managers responsible for creating new demand, winning share, building qualified pipeline, and converting high-potential opportunities into revenue for Hyatt branded hotels.

This is a transformational opportunity to help build a new business development function for Hyatt. You will partner closely with hotel and regional leadership, analytics, and National Sales colleagues to position Hyatt to win more consistently against our competitors while developing a high-performing team grounded in accountability, curiosity, and care.

Who We Are

At Hyatt, we believe in the power of belonging and creating a culture of care, where our colleagues become family. Since 1957, our colleagues and our guests have been at the heart of our business and helped Hyatt become one of the best, and fastest growing hospitality brands in the world. Our transformative growth and the addition of new hotels, brands and business lines can open the door for exciting career and growth opportunities to our colleagues.

As we continue to grow, we never lose sight of what's most important: People. We turn trips into journeys, encounters into experiences and jobs into careers.

Why Now?

This is an exciting time to be at Hyatt. We are growing rapidly and are looking for passionate changemakers to be a part of our journey. The hospitality industry is resilient and continues to offer dynamic opportunities for upward mobility, and Hyatt is no exception.

How We Care for Our People

What sets us apart is our purpose-to care for people so they can be their best. Every business decision is made through the lens of our purpose, and it informs how we have and will continue to support each other as members of the Hyatt family. Our care for our colleagues is the key to our success. We're proud to have earned a place on Fortune's prestigious 100 Best Companies to Work For® list for the last ten years. This recognition is a testament to the tremendous way our Hyatt family continues to come together to care for one another, our commitment to a culture of inclusivity, empathy and respect, and making sure everyone feels like they belong.

We're proud to offer exceptional corporate benefits which include:

• Annual allotment of free hotel stays at Hyatt hotels globally
• Flexible work schedule
• Work-life benefits including wellbeing initiatives such as a complimentary Headspace subscription, and a discount at the on-site fitness center
• A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption
• Paid Time Off, Medical, Dental, Vision, 401K with company match

Who You Are

As our ideal candidate, you understand the power and purpose of our culture of care, and embody our core values of Empathy, Inclusion, Integrity, Experimentation, Respect and Wellbeing. You enjoy working with others, are results driven and are looking for a variety of opportunities to develop personally and professionally.

The Role

The Regional Director, Business Development is a people leadership role responsible for leading, coaching, and developing a team of Business Development Managers across the Americas. Reporting to the AVP HSF-National Sales , this leader will play a critical role in building a transformational Business Development team focused on new account acquisition, market share shift, lead generation and qualification, pipeline creation, and conversion to revenue.

This leader will inherit part of the team while helping recruit, onboard, and develop additional Business Development Managers as the team scales. The Regional Director will set clear expectations, drive accountability against key performance indicators, and partner closely with hotel, regional, and analytics leaders to identify growth opportunities and deliver top-line results.

• Provide day-to-day leadership to assigned Business Development Managers, creating clarity around priorities, performance expectations, and revenue-producing activities.
• Coach the team on prospecting, lead qualification, account research, pipeline creation, stakeholder engagement, negotiation, conversion strategy, and CRM discipline.
• Own team performance against revenue targets, pipeline generation goals, qualified lead and opportunity volume, account activation, new business production, conversion metrics, CRM activity, and productivity standards.
• Partner with hotel and regional leadership to understand market needs, identify share shift opportunities, and align business development activity to high-impact revenue opportunities.
• Collaborate with analytics partners to translate customer, market, and performance insights into focused team action plans.
• Guide the development and execution of business development plans that prioritize the highest-potential accounts, verticals, segments, and geographies.
• Hold team members accountable for accurate and timely CRM documentation, including traces, call notes, account intelligence, opportunity movement, and sales activity reporting.
• Recruit, interview, hire, and onboard new Business Development Managers as the team continues to scale.
• Support associate development through coaching, mid-year and annual performance reviews, continuing education, Individual Development Plans, and succession planning.
• Provide recommendations and feedback on deployment strategy and team structure as business needs evolve across the Americas.
• Mentor the team on efficient use of key industry tools, including Agency 360+, Knowland Group, LinkedIn Sales Navigator, and other platforms used to identify and capture revenue opportunities.
• Identify, plan, and execute strategic customer and hotel engagement opportunities that support new business acquisition and share growth.
• Participate in and/or provide guidance to associates participating in key industry events such as GBTA, IMEX, BTS, and others.
• Demonstrate a commitment to Hyatt's core values.

Qualifications

Experience Required:

• Significant business development, sales, or commercial leadership experience with demonstrated success acquiring new business and converting qualified pipeline into revenue.
• Business development leadership experience, including leading, coaching, and developing high-performing sales or business development teams.
• Experience leading remote or distributed teams with clear expectations, consistent performance management, and strong associate engagement.
• Demonstrated ability to own and deliver against revenue targets, pipeline generation goals, qualified opportunity volume, account activation, new business production, conversion metrics, CRM activity, and team productivity standards.
• Ability to partner effectively with hotel leadership, regional leadership, analytics, and cross-functional stakeholders to drive aligned business outcomes.

Experience Preferred:

• Hospitality industry experience; hotel experience is beneficial but not required.
• Bachelor's Degree preferred, preferably in Business, Hospitality, Hotel Management, or a related field.
• Previous Strategic Account Management experience.
• Multiple hotel, brand, or market experience.

The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.

The salary range for this position is $160,000 to $175,000. This position is also eligible to earn incentive awards, an annual bonus, monthly or quarterly incentives, etc.

The final pay rate/salary offered to the successful candidate will depend on experience, skill level and other qualifications for the role, as well as the location of the performance of work. Pay for the successful candidate will meet local requirements, including the local minimum wage rate.

We welcome you:

Research shows that individuals tend to apply to jobs, only if they meet all the listed job qualifications. Unsure if you check every box, but feeling inspired to enhance your career? Apply. We'd love to consider your unique experiences and how you could make Hyatt even better.

We value our relationships with recruitment partners and require that agencies contact us first before submitting any candidates. Hyatt will not be responsible for any fees and obligations associated with unsolicited submissions unless a formal agreement is in place.