Description

Summary

The Opportunity

Hyatt Hotels Corporation seeks an enthusiastic sales leader to join our National Sales Team. In this role, you will be collaborating closely with key stakeholders including sellers, customers and owner/operators to drive top-line success.

You will be part of a team that is passionate about our purpose, committed to nurturing curiosity and new skills, and building connections across the organization with colleagues, customers, and guests.

Who We Are

At Hyatt, we believe in the power of belonging and creating a culture of care, where our colleagues become family. Since 1957, our colleagues and our guests have been at the heart of our business and helped Hyatt become one of the best, and fastest growing hospitality brands in the world. Our transformative growth and the addition of new hotels, brands and business lines can open the door for exciting career and growth opportunities to our colleagues.

As we continue to grow, we never lose sight of what's most important: People. We turn trips into journeys, encounters into experiences and jobs into careers.

Why Now?

This is an exciting time to be at Hyatt. We are growing rapidly and are looking for passionate changemakers to be a part of our journey. The hospitality industry is resilient and continues to offer dynamic opportunities for upward mobility, and Hyatt is no exception.

How We Care for Our People

What sets us apart is our purpose-to care for people so they can be their best. Every business decision is made through the lens of our purpose, and it informs how we have and will continue to support each other as members of the Hyatt family. Our care for our colleagues is the key to our success. We're proud to have earned a place on Fortune's prestigious 100 Best Companies to Work For® list for the last ten years. This recognition is a testament to the tremendous way our Hyatt family continues to come together to care for one another, our commitment to a culture of inclusivity, empathy and respect, and making sure everyone feels like they belong.

We're proud to offer exceptional corporate benefits which include:

• Annual allotment of free hotel stays at Hyatt hotels globally
• Flexible work schedule
• Work-life benefits including wellbeing initiatives such as a complimentary Headspace subscription, and a discount at the on-site fitness center
• A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption
• Paid Time Off, Medical, Dental, Vision, 401K with company match
  
  Who You Are

As our ideal candidate, you understand the power and purpose of our culture of care, and embody our core values of Empathy, Inclusion, Integrity, Experimentation, Respect and Wellbeing. You enjoy working with others, are results driven and are looking for a variety of opportunities to develop personally and professionally.

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The Role

The Regional Director, HSF-National Sales is a leadership role, mentoring a team responsible for qualifying, developing and maintaining business to business relationships with high potential accounts to drive preference and loyalty for Hyatt branded hotels. Working in collaboration with peers and reporting to the AVP HSF-National Sales, the Regional Director will work to establish and execute action plans to ensure KPI targets are achieved. The Regional Director further collaborates with continent, market and hotel leadership to identify share shift opportunities and deliver top line revenue growth.

• Provide day to day leadership to assigned sales associates. Guide account and prospect leads on customer and hotel collaboration. Maintain focus on achieving relevant KPIs.
• Provide guidance on strategic account action plan development and execution. Hold assigned team responsible for detailed sales action reporting (traces, call notes, account intelligence, etc.) in CRM tool.
• Recruit, interview, hire and on-board new associates as needed
• Support associate development through mid-year and annual review process and continuing education. Aid in development of Individual Development Plans for team members.
• Provide recommendations and feedback on account deployment strategies. Manage deployment changes within assigned team.
• Support annual revenue goal development and communication to assigned team.
• Mentor team on efficient use of key industry tools (i.e., Agency 360+, Knowland Group, LinkedIn Sales Navigator, etc.) to target and capture revenue opportunities.
• Provide guidance on business development efforts to prioritize work based on KPI targets.
• Identify, plan and execute strategic customer and hotel engagement events.
• Participate in and/or provide guidance to associates participating in key industry events such as GBTA, IMEX, BTS, etc.
• Demonstrate a commitment to Hyatt core values.

Qualifications

Experience Required:

• Bachelor's Degree required, preferably in Business or Hotel Management.
• Minimum of 10 years of hotel experience including sales with both select and full service hotels.
• Minimum of 3 years of sales leadership experience with previous responsibility for top line performance across corporate, association and SMERF segments.
• Strong sales knowledge of group, transient and extended stay business development.
• Proficient in Microsoft Office Suite.
• Experience with CRM tools such as Salesforce, HubSpot, etc.
• Knowledgeable of customer sourcing and booking tools such as Cvent, Cvent Transient, HopSkip. Concur, GetThere, etc.
• Knowledgeable of industry data tools such as Knowland Group, Amadeus Hotelligence Suite, LinkedIn Sales Navigator, etc.

Experience Preferred:

• Previous Strategic Account Management experience.
• Multiple hotel and brand experience.
• Experience with Hyatt's Envision sales software.

The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.

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We welcome you:

Research shows that individuals tend to apply to jobs, only if they meet all the listed job qualifications. Unsure if you check every box, but feeling inspired to enhance your career? Apply. We'd love to consider your unique experiences and how you could make Hyatt even better.

The salary range for this position is $120,000 - $160,000

The final pay rate/salary offered to the successful candidate will depend on experience, skill level and other qualifications for the role, as well as the location of the performance of work. Pay for the successful candidate will meet local requirements, including the local minimum wage rate.

We value our relationships with recruitment partners and require that agencies contact us first before submitting any candidates. Hyatt will not be responsible for any fees and obligations associated with unsolicited submissions unless a formal agreement is in place.