Description

Summary

A Housekeeping Manager is a role in the hospitality industry that ensures a high level of cleanliness and maintenance in the establishment. The Housekeeping Manager job description includes overseeing the work schedule of housekeeping staff, monitoring inventory levels, and ensuring that cleaning procedures and standards are followed. This role also requires the manager to collaborate with other department heads to address any guest complaints, inspect and maintain guest rooms, and attend departmental meetings.

To be successful in this role, candidates should have prior experience in housekeeping or similar management positions. A Housekeeping Manager should have strong leadership skills, be detail-oriented, and have excellent communication skills. Furthermore, the manager should be able to work under pressure and have strong problem-solving skills. Candidates for this role should be able to work flexible hours, including weekends and holidays.

Pay Salary Range: $60,000-$85,000

Job Duties and Responsibilities

• Housekeeping Manager in managing staff and daily operations of housekeeping department
• Train and supervise housekeeping staff ensuring cleanliness, organization and efficiency
• Monitor inventory of cleaning supplies and equipment, restocking as needed
• Inspect rooms and common areas to ensure they meet company and guest standards
• Housekeeping Manager in scheduling and coordinating room cleaning with front desk and maintenance staff
• Handle guest complaints and resolve issues in a timely manner
• Perform cleaning duties as needed, such as cleaning rooms or common areas
• Ensure adherence to safety and cleanliness standards and regulations
• Assist in creating and implementing housekeeping policies and procedures
• Maintain effective communication with other departments and management to ensure quality guest experience.

Qualifications

• A true desire to satisfy the needs of others in a fast-paced environment.
• Refined verbal and written communication skills.
• Demonstrated ability to effectively interact with people of diverse socioeconomic, cultural, disability, and ethnic backgrounds.
• 2-3 years of progressive hotel Rooms Management experience
• Service oriented style with professional presentations skills
• Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, effective communicator, effective in providing exceptional customer service and ability to improve the bottom line
• Must be proficient in Microsoft Word and Excel
• Must have excellent organizational, interpersonal and administrative skills