Description

Summary

About Our Resort

With the addition of Rancher Hall-our stunning new event venue overlooking a 2.2-acre lagoon-alongside a diverse selection of indoor and outdoor event spaces, Hyatt Regency Hill Country Resort & Villas is poised to become the premier wedding and event destination in the Texas Hill Country.

This exciting transformation is part of a multi-phase renovation and repositioning project, featuring refreshed guest rooms, upgraded event spaces, and the addition of five luxurious villas-all thoughtfully designed to elevate the guest experience while preserving the resort's authentic charm.

There's never been a better time to join our team. As we continue to grow and define excellence in hospitality, we're seeking a passionate leader ready to create unforgettable moments for our guests and be part of something truly special.

Role

Responsible for selling and servicing hotel services to group business clients. Primary sales efforts are in Banquet Food, Beverage and Meeting Room Rental. Must be able to effectively sell the services of the hotel to gain commitment from the customer and work well with all departments in the hotel to ensure that services are delivered as communicated to the client. Provides guidance to Event Managers and Trainees. Handles key accounts for the hotel thus carrying the highest quota in the department.

• Establish and build long lasting relationships with clients
• Maintain positive working relationship with colleagues and guests
• Support Hotel and Departmental Changes
• Mentor, Coach and Train Colleagues
• Assist to achieve total hotel financial results
• Upsell and generate additional revenue at every opportunity
• Forecasting accuracy
• Ensure all groups have proper billing on file and are approved prior to groups arrival
• Produce an accurate bill for all groups with minimal post group bill adjustments
• Update ongoing Envision comments during the planning and post event phase as well as all future booking comments - reaching out to clients
• Execute all contracts terms and concessions outlined in signed Sales Agreement
• Adhere to POE due back dates as indicated in the contract
• Space management - assist with releasing space in a timely manner to maximize space and revenue
• Provide detailed information to Hotel Operations with a minimum of 5 days prior to groups arrival
• Provide detailed GDR's for client review in a timely manner
• Strive for excellence in service and HySat Medallia results
• Pre-Con - all major market groups with more than 100 rooms on peak will require (unless client indicates they do not want one) a Pre-Con
• Communication - all changes, details and information accurately communicated to all departments in a timely manner, using the systems we will implement and have in place

Why Join Us?

At Hyatt, we prioritize creating a culture where colleagues feel like family. Since 1957, we've grown into one of the world's leading hospitality brands by valuing our people. We transform jobs into fulfilling careers, turning guest stays into unforgettable journeys, and fostering an environment where belonging and care thrive.

Qualifications

• Minimum of 3-5 years of experience in wedding, catering, or event sales, preferably within a resort or luxury hotel environment.
• Proven track record of meeting or exceeding sales goals.
• Strong negotiation, communication, and presentation skills.
• Strong analytical skills with the ability to interpret data, assess situations, draw logical conclusions, and make sound recommendations.
• Exceptional organizational skills with the ability to manage multiple events simultaneously.
• Proficiency in sales and event management systems
• Flexible schedule with availability to work evenings, weekends, and holidays as business demands.
• Passion for weddings, social events, and elevated guest experiences.
• Professional presence with a service-oriented mindset.
• Ability to build long-term client relationships and generate repeat business.
• Strong attention to detail and problem-solving abilities.

Benefits & Perks

• Enjoy free meals in our colleague café
• Health, Dental and Vision Benefits
• Discounted & Complimentary Hotel Room Nights
• Retirement savings plan
• Employee stock purchase plan
• Paid family bonding and adoption assistance
• Discounts at various retailers - Apply, AT&T, Verizon, Headspace and many more
• Excellent training and professional development
• Opportunities to work around the world with Hyatt Hotels and Resorts
• Tuition reimbursement, up to $1,000 a year!

About the Hiring Process

We are excited that you have chosen to express interest in joining Hyatt Hotels and Resorts. We will be sure to take a look at your application and get back to you within a week of your submission. Thank you for your patience while we do so.

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Proof of eligibility to work in the United States is required, as well as a completed background check.