Solutions Engineer

DSS, Inc. is a leading health information software development and systems integration company, offering services and solutions utilized daily by thousands of clinicians and administrative staff across both public and private sectors nationwide.

The Solutions Engineer architects, engineers, implements, administers, configures, supports, monitors, troubleshoot and maintains enterprise applications. The Solutions Engineer works closely with the business units to define and implement solutions according to business strategies and goals.

Overview

The Solutions Engineer architects, engineers, implements, administers, configures, supports, monitors, troubleshoot and maintains enterprise applications. The Solutions Engineer works closely with the business units to define and implement solutions according to business strategies and goals.

Local Candidates Only: This is a hybrid role requiring onsite work at our North Palm Beach, FL office two days per week.

What We Offer:

• Supportive, collaborative, and mission-driven team environment

• Opportunities for skills development, certifications, and career growth

• Meaningful work that directly impacts healthcare delivery and patient outcomes

The Solutions Engineer will:

• Architects, designs, engineers, implements, administers, configures, supports, monitors, troubleshoot and maintains enterprise applications within Office 365, Azure and the Atlassian Suite

• Acts as business analyst and project manager working with different departments to understand their needs, gather and translate their business requirements

• Becomes the champion of the assigned enterprise programs or technologies by being the go-to person for any new implementations and/or improvements following industry best practices

• Manages multiple projects keeping stakeholders updated and working on action items and setting deadlines

• Promotes user adoption of internal enterprise applications

• Provides usage metrics and analyze return of investment of enterprise applications

• Creates workflow and collaboration solutions

• Works with end users to collect and analyze business requirements and implement solutions

• Provides production support and maintenance for assigned systems

• Ensures quality by testing solutions for proper operation with minimal defects

• Creates and executes project work plans, revising as necessary to meet changing needs and requirements

• Follows change control processes and maintenance plans

• Keeps enterprise applications to the latest updates

• Writes documentation and assists on business proposals

• Develops custom applications and APIs integrations

• Automate repetitive tasks using PowerShell or C# and streamline processes

Essential Duties:

• Architects, engineers, implements, administers, configures, supports, monitors, troubleshoot and maintains enterprise applications

• On call 24/7

Conditions of Employment:

• Must be a US Citizen or Permanent Resident.

• Must be able to pass a Federal background check

• Must be determined suitable for federal employment

Security and Privacy Responsibilities:

Individuals working for DSS or any Subsidiary will be subject to security and privacy requirements as explained in HIPAA, FedRAMP, and NIST 800-53. Additionally, they are required to undergo specific FedRAMP training to ensure compliance with all associated controls and responsibilities in the day-to-day performance of their duties. Individuals working in departments that are considered to be in the high-risk category will be required to undergo advanced training based on their role and level of access. Individuals with access to modify data and the configuration baseline will require further training.

The preceding functions are examples of the work performed by employees assigned to this job classification. Management reserves the right to add, modify, change or rescind work assignments and make reasonable accommodation as needed.

Required Skills:

• Ability to architect, design, engineer, implement, administer, configure, support, monitor, troubleshoot and maintain enterprise applications

• Ability to function as a team player and multi-task in a fast-paced environment

• Strong interpersonal and communications skills; capable of writing proposals or papers, acting as a vendor liaison and making presentations to internal customers or professional peers

• Ability to automate processes and manage priorities effectively to achieve optimal results

• Ability to develop technical specifications and interpret business requirements

• Solid understanding of database administration

• Windows Server administration

• Expert knowledge in Office 365 administration and Azure administration

• Solid understanding of all Office 365 E3 features

• Expert knowledge in SharePoint Server

• Proficient as a SharePoint Developer

• Solid understanding of IIS, Active Directory and DNS

• Ability to build PowerShell scripts

• Proficient with Azure DevOps (VSTS) and GIT

• Familiar with DevOps and Software Lifecyle management

• Expert knowledge developing custom application and APIs using Programming Language C# or similar

• Ability to generate reports using Power BI, Tableau, SSRS or similar.

Preferred Skills:

• ​​​​​Mobile app development

Education:

Required: Bachelors degree

Preferred: Masters degree

Certification(s), Licenses:

Required:

• Microsoft Certified IT Professional (MCITP) or similar Enterprise Application Certification

Preferred:

• PMP
• Scrum Master
• Microsoft Certified Professional Developer (MCPD)

Years of experience in a similar role:

Required:

• 5 + years of MS Windows Server Administration

• 5 + years architecting, designing. engineering, implementing, administering, configuring, supporting, monitoring, troubleshooting and maintaining enterprise applications such as SharePoint for more than 500 users

• 5 + years of developing custom applications using C#

• 3 + years of Office 365 and Azure Administration

• 3 + years of experience working with SQL Server or any other Database system

Preferred:

• 7 + years of MS Windows Server Administration

• 7 + years architecting, designing. engineering, implementing, administering, configuring, supporting, monitoring, troubleshooting and maintaining enterprise applications such as SharePoint for more than 500 use

• 7 + years of developing custom applications using C#

Compensation:

Salary at DSS Inc.is determined by various factors, including but not limited to location, the individual's particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $85,000.00 to $100,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of DSS Inc. total compensation package for employees.

Physical Demands

DSS Inc. is an Equal Opportunity Employer.

If you need an accommodation seeking employment with DSS, Inc., please email jobs@dssinc.com or call (561) 284-7373. Accommodations are made on a case-by-case basis.