Description

Summary

Step into a leadership role where exceptional service, strong operational skills, and a passion for people come together. As the Starbucks Manager at the Hyatt Regency New Orleans, you'll oversee daily operations for our on-property Starbucks location - ensuring guests and locals enjoy the highest standards of service, product quality, and store experience. Located inside one of New Orleans' premier hotels and steps from the Superdome, this high-volume operation requires a hands-on leader who thrives in a fast-paced environment. If you're driven, organized, and committed to motivating a team while delivering the Starbucks brand promise, this role gives you the opportunity to shine.

This is a licensed Starbucks store, and you will be employed by Hyatt.

What You'll Do

• Oversee daily store operations, including opening and/or closing duties
• Lead and support the Starbucks team with coaching, training, and ongoing development
• Manage staffing needs including scheduling, payroll, and labor management
• Handle ordering, inventory, and product forecasting to ensure proper stock levels
• Maintain Starbucks brand standards for service, cleanliness, organization, and customer experience
• Drive sales and revenue through effective leadership, product knowledge, and operational excellence
• Serve as the hotel's representative and liaison with the Starbucks Regional Manager
• Foster a positive team culture focused on service, communication, and consistency
• Ensure all Starbucks and Hyatt policies, food safety guidelines, and operational procedures are followed
• Address and resolve guest concerns professionally

At Hyatt, we care for people so they can be their best - and that includes every colleague who joins our team. As part the Hyatt Regency New Orleans team, you'll enjoy a comprehensive benefits package designed to support your well-being, growth, and future.

Benefits Include

• Career Growth and Advancement - Hyatt believes strongly in promoting from within. We offer training, skills development, and career mobility with opportunities for advancement at every level
• Affordable Benefits after 30 days - Full-time colleagues are eligible for medical, dental, vision, life, LTD, and STD coverage
• Referral Bonuses up to $500 - For bringing new members to our team
• Free and Discounted Room Nights at Hyatt hotels around the world
• Paid Time Off - Holiday pay, new child leave, and personal days
• Healthcare FSA - Save money on eligible medical expenses
• Financial Perks - 401(k) with company match and discounted employee stock purchase plan
• Employee Assistance Program - 24/7 emotional support, legal guidance, and personal & financial resources
• Retail Discounts - Savings at Headspace, Apple, AT&T, Verizon, and more

Qualifications

What We're Looking For

• Previous management experience in Starbucks or a high-volume coffee/food service environment
• Strong leadership, communication, and team-building skills
• Proven ability to take ownership and drive revenue and operational performance
• Experience with scheduling, payroll, and inventory/order management
• Ability to train, coach, and motivate a diverse team
• Strong organizational skills and commitment to maintaining a clean, efficient, and guest-focused store
• Professional demeanor and a passion for hospitality
• Flexibility to work early mornings, weekends, and holidays
• Ability to represent both Hyatt and Starbucks standards confidently and professionally

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status