Description

Summary

Cheers to a new adventure! When you join Hyatt Regency Tysons Corner, you join a global brand that celebrates individuality, empowers everyone to be their best and consistently provides unique experiences for our colleagues and guests. Part of our culture of care includes providing our guests with stress-free, delightful experiences that enhance their stay. We also care about our colleagues and provide a well-rounded benefits package to ensure you are supported from day one. You'll find support from your team by working in an environment where success is celebrated and hard work is rewarded.

The Security Supervisor is responsible for the oversight of safety and security of the hotel. This person will respond to guest and employee emergencies, complete incident reports and supervise the security staff. This person will lead and respond with care while creating and maintaining an environment that makes our guests and colleagues feel safe and secure. This person must have exceptional communication skills as well as strong guest service orientation.

Perfectly positioned at the vibrant PenFed Plaza and directly connected to Tysons Corner Center Mall, our 300-room hotel offers unbeatable access to world-class shopping, dining and entertainment. Guests can walk to hundreds of upscale boutiques and restaurants or hop on the Silver Line Metro, just steps away, for a quick 20-minute ride into the heart of Washington, D.C.

The starting compensation for this position is $21/hr.

Qualifications

Responsibilities include, but are not limited to:

• Supervise and schedule the security team-ensure staffing coverage across all shifts including nights, weekends and major events.
• Conduct regular patrols of the property (public areas, back-of-house, loading docks, parking garage, event/convention spaces) to identify security risks, safety hazards, or policy violations.
• Respond promptly and appropriately to security incidents (physical safety, theft, disturbance, fire alarm, medical emergency) and investigate reports, prepare incident reports, escalate as needed, and recommend corrective action.
• Ensure compliance with local, state and federal laws, and Hyatt brand security standards. Maintain records of incidents, access logs and ensure audit readiness.
• Coordinate with local law enforcement, fire department, and first responder agencies when needed; serve as hotel liaison in investigations or major incident responses.
• Oversee and enforce key control, CCTV/surveillance systems, electronic access systems, and panic/duress alarms. Ensure all systems are functional and correctly monitored.
• Develop, train and coach security staff on standard operating procedures, emergency response protocols (evacuation, lockdown, active-shooter, natural disaster), crowd management, guest relations, and Hyatt service expectations.
• Support high-profile guest visits, conventions, and events by conducting risk assessments, deploying security staffing plans, and coordinating with event/banquet services.
• Manage and support loss prevention initiatives: review incident patterns (e.g., theft, fraud, shrinkage), make recommendations for operational improvements, and assist with investigations and disciplinary processes.
• Prepare daily/weekly security reports for senior leadership, including incident log summaries, risk assessments, staffing status, system/facility status, and training updates.
• Actively contribute to the hotel's safety culture-lead & participate in safety committees, conduct safety audits, collaborate with engineering and facilities teams to address hazards and security vulnerabilities. Coordinate with Tysons Corner campus security team.
• Prepare Security department's payroll for HR processing, and assist with other HR-related tasks such as interviewing team members for your team.
• Other duties as assigned.

What you can expect:

Benefits and perks include but are not limited to:

• Collaborative and team-driven environment with diverse industry experience
• Health benefit eligibility at 30 days of employment
• 401K with company match - eligible to contribute at 30 days of employment
• Discounted room nights at over 1,000 Hyatt properties upon hire
• Free room nights at over 1,000 Hyatt properties at 90 days of employment
• Education Assistance/Tuition Reimbursement
• Free meals in colleague cafeteria during shifts
• Paid Time Off including Vacation, Sick Time, Holidays (eligibility and amount dependent on employment status)

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status

Qualifications:

• Previous hotel experience (preferred).
• Prior supervisor experience.
• Must be able to work a flexible schedule, including weekends and holidays.
• Understanding of PC operations, Microsoft Office programs and internet use.

• A true desire to satisfy the needs of others in a fast-paced environment.
• Refined verbal and written communication skills.
• 1-3 years of security experience (preferred).
• Ability to stand for long periods of time and walk long distances for patrolling the hotel and maintaining visibility in the lobby.
• Experience monitoring CCTV and internal alarms.