Description

We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health®, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time.

Analyst Care Planner - Behavioral Health (Remote - U.S.)

Schedule: Monday-Friday, 8:00 AM - 5:00 PM
Location: 100% Remote (Work from anywhere in the U.S.)

About the Role

Join a collaborative care team supporting members on their behavioral health journey. As a Analyst Care Planner Behavioral Health, you'll play a key role in engaging members, coordinating care, and helping improve outcomes through education and ongoing support.

What You'll Do

• Conduct outreach to members to promote behavioral health programs and encourage participation
• Support members in locating services and accessing community resources
• Provide education on mental health, substance abuse benefits, and care options
• Track patient progress and treatment adherence
• Partner closely with clinicians to help drive positive health outcomes
• Handle administrative support including care coordination tasks, provider research, and documentation

What You Bring - REQUIRED

• 2+ years of behavioral health care experience
• Strong customer service and communication skills
• Comfortable navigating multiple systems and working on the phone
• Ability to manage tasks independently in a remote environment

Nice to Have

• Managed care experience
• Background in psychology or social services

Education

• Associate's degree or equivalent combination of education and experience

Why Join Us?
Work from home while making a meaningful impact on members' lives. You'll be part of a supportive, mission-driven team focused on improving behavioral health outcomes every day.

Anticipated Weekly Hours
40

Time Type
Full time

Pay Range

The typical pay range for this role is:

$21.10 - $44.99

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.

Additional details about available benefits are provided during the application process and on Benefits Moments.

We anticipate the application window for this opening will close on: 06/13/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.