Description

Summary

Curating Timeless Elegance, Perfecting Every Detail - Join us as Assistant Executive Housekeeper at Park Hyatt Chicago.

ABOUT US:

In the heart of Chicago's distinguished Gold Coast, Park Hyatt Chicago stands as a sanctuary of modern luxury-an intimate, art-forward retreat where sophistication is expressed through quiet confidence and impeccable craftsmanship. A Forbes Four-Star icon, our hotel blends contemporary design with the warmth of personalized service, creating an atmosphere that feels both refined and residential.

Every element of the guest experience is intentionally curated: serene guestrooms that evoke a sense of calm, culinary offerings that celebrate artistry, and wellness spaces designed for restoration. At Park Hyatt Chicago , luxury is not merely delivered-it is thoughtfully composed, one detail at a time.

Our Housekeeping team is the guardian of this promise. With an unwavering commitment to precision, they ensure that every space-from guest rooms to public areas-reflects the elegance, tranquility, and flawless presentation that define the Park Hyatt experience.

THE ROLE:

As Assistant Executive Housekeeper , you will be a key steward of the hotel's aesthetic and operational excellence. Working alongside the Executive Housekeeper and Rooms leadership team, you will help orchestrate the daily rhythm of the Housekeeping department, ensuring that every guest space embodies the elevated standards of Park Hyatt .

You will lead and inspire a dedicated team of room attendants, turn down attendants, housepersons, and public area attendants-conducting meticulous inspections, overseeing inventory and supplies, and supporting the creation of efficient departmental schedules. Your leadership will extend to onboarding, training, and developing colleagues, cultivating a culture rooted in pride, craftsmanship, and genuine care.

Collaboration is essential. You will partner closely with Front Office, Engineering, Food & Beverage, and other operational teams to ensure seamless communication and flawless execution. Whether preparing for a high-profile arrival or managing back-of-house logistics, your influence will help shape an environment where luxury is felt in every detail.

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SALARY INFORMATION:

The base salary for this position ranges from $63,000 to $78,750. This range reflects the competitive compensation expected at Park Hyatt Chicago. Actual pay will be commensurate with experience.

WE ARE EVOLVING THE FUTURE OF THE HOSPITALITY INDUSTRY:

Hyatt is a global leader in the hospitality industry connecting the world through care. We provide more human, more authentic and more meaningful experiences to our colleagues and guests in our hotel locations spanning across 69 countries. As people who care, we believe in making a positive impact and providing resources so our people can be their best. Because when our people are at their best, we can provide the best experiences for our guests.

WE'RE OPENING DOORS FOR ALL:

No matter what career stage you're in, you'll find a home here at Hyatt. Each day is an opportunity to chart your own journey, go after new opportunities and discover a career you never knew existed. That's because we understand the importance of opening doors and expanding horizons while supporting you in your personal and professional development.

"CARE CONNECTS US" IS OUR GUIDING PRINCIPLE:

It's the belief that it all starts with people who care. We see it in the way we treat each other and our guests. It's our superpower. It's how we create a culture of warmth, empathy and respect that results in more genuine connections and creating inclusive environments, together.

BENEFITS:

• Health Insurance Eligibility: Available after 30 days of employment.
• 401(k) Eligibility: Available after 30 days of employment.
• 401(k) Matching Contribution: Eligible after 1 year of employment (limited match).
• Monthly Fitness Membership Reimbursement: Available up to a specified limit.
• Qualified Parking & Transportation Tax Exemption: Subject to eligibility.
• Paid Time Off & Holidays: Provided according to company policy.

PERKS:

• Discounted Colleague Rate Room Nights: Available based on room availability.
• Complimentary Room Nights: Offered based on availability.
• Complimentary Meals: Available in the colleague dining room.
• On-Site Bike Rack: Provided for colleague use.

Qualifications

• Luxury Experience : 2-3 years minimum of progressive leadership experience in hotel housekeeping or rooms division, ideally within a luxury or Forbes-rated property where precision and presentation are paramount.
• Hospitality Education : Degree in Hospitality or Hotel Management preferred, reflecting a foundation in service excellence and operational sophistication.
• Forbes Standards : Deep familiarity with Forbes Travel Guide principles and an unwavering commitment to flawless cleanliness, refined aesthetics, and elevated service delivery.
• Leadership Excellence : A poised, inspirational leader with the ability to cultivate engaged, high-performing teams through clarity, motivation, and genuine care.
• Communication Mastery : Refined verbal and written communication skills, with the grace and professionalism required to interact seamlessly with guests, colleagues, and leadership.
• Guest Anticipation: Demonstrated ability to elevate guest satisfaction through thoughtful, anticipatory service that reflects an intuitive understanding of luxury expectations.
• Interpersonal Skills: Strong interpersonal awareness and a collaborative mindset, fostering trust, teamwork, and a positive departmental culture.
• Operational Precision : Exceptional organizational skills with the ability to manage time, resources, and priorities in a dynamic, fast-paced environment.
• Technical Proficiency : Proficiency in Microsoft Word, Excel, and housekeeping or property-management systems, with the ability to navigate technology that supports operational excellence.
• Problem-Solving : A composed, solutions-oriented approach to resolving guest concerns and operational challenges with professionalism and discretion.
• Schedule Flexibility : Availability to work a flexible schedule, including evenings, weekends, and holidays, in alignment with business needs and luxury service demands.

Join Park Hyatt Chicago and become part of a legacy where excellence isn't just a standard-it's a way of life. Elevate your career with us!

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.