Description

Summary

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Join a leadership team dedicated to delivering exceptional cleanliness, organization, and guest comfort at one of New Orleans' premier hotels. As the Assistant Executive Housekeeper at the Hyatt Regency New Orleans, you'll play a key role in supporting the daily operations of the housekeeping department - ensuring guest rooms, public spaces, and back-of-house areas consistently meet Hyatt's high standards. Located steps from the Superdome in the heart of downtown, our hotel operates at a fast pace, hosting large conventions and guests from around the world. If you are a hands-on leader who thrives in a dynamic environment and is passionate about service excellence, this is your opportunity to grow your career with Hyatt.

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What You'll Do

• Assist in managing daily housekeeping operations, including room attendants, housepersons, and public area teams
• Ensure all guest rooms and public spaces meet cleanliness, presentation, and brand standards
• Support scheduling, payroll, and staffing to meet business demands
• Conduct inspections of guest rooms, floors, and common areas
• Monitor inventory levels and assist with ordering supplies and linens
• Provide coaching, training, and ongoing development to housekeeping colleagues
• Respond promptly to guest requests and service recovery situations
• Partner with engineering, front office, and other departments to support overall hotel operations
• Maintain compliance with safety, sanitation, and Hyatt brand standards
• Assist the Executive Housekeeper with special projects and departmental initiatives

Benefits Include

• Career Growth and Advancement - Hyatt believes strongly in promoting from within. We offer training, skills development, and career mobility with opportunities for advancement at every level
• Affordable Benefits after 30 days - Full-time colleagues are eligible for medical, dental, vision, life, LTD, and STD coverage
• Referral Bonuses up to $500 - For bringing new members to our team
• Free and Discounted Room Nights at Hyatt hotels around the world
• Paid Time Off - Holiday pay, new child leave, and personal days
• Healthcare FSA - Save money on eligible medical expenses
• Financial Perks - 401(k) with company match and discounted employee stock purchase plan
• Employee Assistance Program - 24/7 emotional support, legal guidance, and personal & financial resources
• Retail Discounts - Savings at Headspace, Apple, AT&T, Verizon, and more

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status

Qualifications

• A true desire to satisfy the needs of others in a fast paced environment.
• Refined verbal and written communication skills.
• Demonstrated ability to effectively interact with people of diverse socioeconomic, cultural, disability, and ethnic backgrounds.
• 2-3 years of progressive hotel Rooms Management experience
• Service oriented style with professional presentations skills
• Degree from an accredited university. Hotel/Hospitality degree an asset
• Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, effective communicator, effective in providing exceptional customer service and ability to improve the bottom line
• Must be proficient in Microsoft Word and Excel
• Must have excellent organizational, interpersonal and administrative skills