Description

Summary

Care connects us.

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Join our dynamic Rooms Team as an Assistant Front Office Manager at the Hyatt Regency DFW, conveniently located directly across from Terminal C at DFW International Airport. With 811 guest rooms and over 92,000 square feet of meeting and event space, our hotel is a fast-paced, high-energy environment where service excellence and teamwork thrive.

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About the Role

The Assistant Front Office Manager plays a key role in delivering a seamless and memorable guest experience. This position supports the day-to-day operations of the Front Office, ensuring all standards and procedures are consistently followed while fostering a positive and caring environment for both guests and colleagues.

In this role, you will assist in coordinating front desk operations including guest registration, telephone services, and night audit activities. You will help lead the team with a focus on service excellence, operational efficiency, and guest satisfaction, while also supporting hotel profitability.

Additional responsibilities may include:

• Supporting training and development of Front Office colleagues
• Assisting with scheduling and staffing to meet business needs
• Reinforcing brand standards and service expectations
• Leading by example to create an engaging and supportive work environment

If you're passionate about hospitality, enjoy developing others, and thrive in a fast-paced setting where care connects us, this is an exciting opportunity to grow your career with Hyatt.

Qualifications

• Ability to work a flexible schedule, including mornings, evenings, weekends, and holidays as business needs require
• A genuine passion for hospitality and a strong desire to anticipate and exceed the needs of guests and colleagues in a fast-paced environment
• Strong verbal and written communication skills, with the ability to interact professionally and confidently with guests, colleagues, and leadership
• Previous front office supervisory experience preferred (minimum of one year), with a proven ability to support, motivate, and lead a diverse team

At Hyatt, we believe in the power of belonging - of making people feel at home no matter where they are in the world.

Join a team that is making travel more human. Here, everyone's role matters. Opportunities are yours to shape. At the heart of Hyatt is our shared belief that hospitality is more than just a job - it's a career for people who care.

Benefits & Perks:

As a colleague, we have you covered with awesome benefits and perks.

• Medical, Dental, Vision benefits offered at 30 days of employment
• Complimentary on-site hotel covered parking
• Complimentary colleague meal during shift
• 401k options and company match
• Discounted and complimentary hotel accommodations anywhere in the world
• Paid Holidays, Sick Time & Vacation
• Tuition Reimbursement
• And so much more!

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status