Description

Summary

Elevate Your Career in the Heart of the Wasatch Mountains

At Hyatt Centric Park City, we create experiences that are thoughtful, energetic, and distinctly local. As the only true ski-in/ski-out hotel in Canyons Village, we offer guests the perfect balance of adventure, comfort, and connection - and it all starts with our people. We are looking for an inspiring and service-focused Assistant Operations Manager to join our team. This is an exciting opportunity for a hospitality leader who thrives in fast-paced environments, enjoys developing teams, and is passionate about delivering elevated food & beverage experiences alongside exceptional guest service. At Hyatt, we care for people so they can be their best - and that commitment extends to both our guests and colleagues. Here, you'll be empowered to grow your career, contribute new ideas, and make a meaningful impact every day.

The Assistant Operations Manager plays a key leadership role in supporting the hotel's Food & Beverage operations, with a primary focus on EPC, The Market, and Banquets. This leader will help oversee daily operations, support colleague development, and ensure seamless service execution across multiple outlets and events. While the role is primarily focused on Food & Beverage, this position may occasionally support Front Office or Housekeeping operations based on business needs, providing valuable cross-functional exposure and leadership development opportunities. This role is ideal for someone who leads with empathy, thrives on collaboration, and is passionate about creating memorable guest experiences through thoughtful hospitality and operational excellence.

Job Functions May Include:

• Support the day-to-day operations of EPC Restaurant, The Market, and Banquets to ensure exceptional service and guest satisfaction

• Lead by example in delivering Hyatt's Culture of Care through empathy, inclusion, and collaboration

• Create memorable dining and event experiences through thoughtful, anticipatory service

• Coach, mentor, and develop colleagues to drive engagement, accountability, and performance

• Support staffing, scheduling, training, and operational planning to maintain service excellence

• Partner with culinary and operational teams to ensure smooth execution of restaurant and banquet services

• Resolve guest concerns professionally and efficiently while maintaining a high level of hospitality

• Lead pre-shift meetings and daily team communication efforts

• Ensure compliance with brand standards, food safety practices, operating procedures, and applicable regulations

• Occasionally support Front Office and Housekeeping operations as needed to ensure overall hotel success

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Qualifications

• Previous upscale dining experience required
• A true desire to satisfy the needs of others in a fast paced environment
• Refined verbal communication skills
• Must have physical stamina to lift moderate amounts of weight
• Ability to stand for long periods of time
• Must be 21 years or older

Licenses & Certifications:

• Must possess or be able to obtain DABS certification
• Must maintain a current Food Handler permit in accordance with local regulations