Description

Client Manager - Professional Services - 12 month Fixed Term Contract

Do you have a strategic approach when dealing with clients?

Aon has a Client Manager role in its London-based Professional Services team as day to day liaison with Professional Services clients, with a major focus on Contractors and Engineering Consultants!

The location of the role can be flexible and could be based anywhere in the UK, with occasional travel to the London office.
Aon is in the business of better decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.
What the day will look like

A typical day will involve collaborating with colleagues to deliver client results, meeting with clients to understand their needs and dealing with day to day risk requirements your clients have.

• Delivery of business results against financial and operational metrics meeting new, retention, and rollover targets as well as seeking opportunities across other solution lines to increase Aon penetration. Use standard methodology to scale better outcomes for clients and actively shares within the business
• Constant development of Aon IQ - through formal training and knowledge sharing in addition to participation in Client Planning, maintains proven understanding of all Aon services and ensures that the client understands the full value delivered
• Delivery of the Aon Client Methodology consistently for each client or where relevant in collaboration with the ECG. Applies Aon standards, including bringing all key collaborators at Aon and the Client together for deep strategy and execution of our commitments and plans. AAV - pricing and value; rollover
• Communicates effectively and gives/receives feedback to continually elevate the success of the team. Ability to act on feedback to ensure appropriate remediation plans can delivered.

How this opportunity is different

This is an opportunity to work within an established team at one of the market leading brokers focusing on the wider PI sector. The pool of solution line expertise across a variety of areas of risk transfer at your disposal is unique. The emphasis on collaboration to deliver unmatched results makes this an exciting opportunity.

A client owner for a portfolio of PI accounts, this role is accountable for managing day to day relationships with clients and working with Directors to deliver distinctive client experiences. You will actively support the PSG Leadership team to build and deliver on its core priorities such as growth lever plans, DAU delivery, governance, best practice client service delivery, and market/broking engagement
Skills and experience that will lead to success

• Industry IQ - knowledge and experience of insurance industry, preferably dealing with Contractors and Engineering Consultants
• Builds and maintains deep client relationships
• Consultative approach
• Financial acumen:
• Effective communication

How we support our colleagues

In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working!

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation on ReasonableAdjustments@Aon.com

Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.
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