Description

Summary

Nestled in the heart of one of South Florida's most iconic neighborhoods, Hyatt Regency Coral Gables stands as a testament to Mediterranean elegance, architectural beauty, and exceptional service. Since opening its doors in 1989, the hotel has been a landmark in Coral Gables, offering a blend of classic sophistication and modern comfort that has made it a favorite among business and leisure travelers alike.

With 254 guest rooms-including 60 expansive suites-Hyatt Regency Coral Gables offers a luxurious yet welcoming atmosphere. Rooms feature warm tones, Spanish-influenced décor, and modern conveniences, many with views of the courtyard or Coral Gables skyline.

The hotel's signature restaurant, Two Sisters, showcases locally inspired American cuisine, while Bar 50 serves handcrafted cocktails in a relaxed, stylish setting. Guests can unwind by the outdoor pool, stay active in the 24-hour fitness center, or explore the nearby historic landmarks that make Coral Gables a destination in its own right.

The Director of Operations will oversee the Rooms and Food & Beverage divisions. Duties include training and coaching direct reports and executing necessary decisions to drive Hyatt's purpose and achieve Hyatt's goal of becoming the most preferred hospitality brand in our local market. This individual will ensure that all hotel operations meet brand standards while fostering colleague engagement, understanding guest needs, and maximizing hotel revenue. The Director of Operations will be responsible for short- and long-term planning and management of the hotel's operations across both front and back of house areas. Responsibilities include, but are not limited to, overseeing the development and recommendation of the budget, concepts and objectives for all hotel operations, as well as coordinating major projects, capital expenditures, and equipment changes.

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We Offer Excellent Benefits:

• Free room nights, Discounted, and Friends & Family Room Rates
• Medical, Prescription, Dental, and Vision Insurance
• 401K with company match
• Paid Vacation, sick days, new child leave, and personal day
• Paid Family Bonding Time and Adoption Assistance
• Tuition Reimbursement
• Free colleague meals during shift
• Employee Stock Purchase Plan
• Discounts at various retailers - Apple, AT&T, Verizon, Headspace, and many more

Qualifications

• The ideal candidate will have 6+ years of progressive Hyatt divisional leadership experience within Food and Beverage and/or Rooms.
• Candidates will have the ability to lead and manage the guest experience throughout all hotel operations.
• Experience developing standards and operating procedures.
• Demonstrated ability to effectively interact with, coach and lead others to reflect Hyatt service standards and procedures.