Description

Location:Madrid, M, ES

Are you a self-motivated, dedicated individual, enthusiastic about improving the way people work? Are you keen on challenging the status quo and steering for sustainable change? If yes, we have an attractive opportunity for you to join our Operational Excellence team!

Are you passionate about enabling operational improvements and driving impactful changes in the Credit business? Do you have a strong understanding of the Credit & Surety operating and business model and a keen interest in challenging the status quo? If yes, we have an attractive opportunity for you to join our Operational Model Excellence team!

About the Role

In this role, as Operational Excellence Lead, you will play a critical role in transforming the operational model within Swiss Re's Credit & Surety (C&S) Line of Business. You will focus on enabling the implementation of operational model changes, by structuring, planning and leading cross-functional projects from start to completion. This all will result in lifting operational efficiency, process effectiveness, technology uptake, business growth and compliance, and ultimately contribute to our strategic business targets. Your expertise in the Credit line of business will be key to identifying opportunities for improvement and driving sustainable change.

Your main responsibilities will include:

• Collaborating with our internal stakeholders across the Credit business value chain to understand their business needs and challenges

• Analyzing and assessing the efficiency and effectiveness of organizational units, processes and tools and propose solutions (e.g., workflows, AI-enablement)

• Managing the delivery of initiatives from conceptualization to implementation with a strong focus on process improvements and IT applications as an enabler

• Analyse data and metrics to monitor the performance of implemented changes and ensure sustainable improvements

• Act as a subject matter expert, providing guidance and support on operational best practices within the Credit business

About the Team

This role is based in Madrid, and is part of a dynamic, driven and diverse team of professionals spread around the globe. We are combining transformational capabilities with an in-depth business, process and system knowledge to further enable the growth of the Credit and Surety business.

Since we believe in teamwork, we are looking for someone that will bring experience, share knowledge, and work on their own or support with joint initiatives - to ultimately help us reaching our goal.

About You

You enjoy problem solving, are structured and detail oriented. You have a high tolerance of ambiguity and can systematically build up your own knowledge and expertise in a topic, capture facts and translate them into a clear and easy-to-understand story line. Your outstanding interpersonal skills allow you to engage with executives, while your welcoming and convincing personality helps you resolve issues and encourage others to move towards a common goal.

Essentials:

• 3+ years of relevant experience in projects focusing on process optimization, operational excellence, digitization and operating model design

• Experience in the Credit line of business or a similar context, either in a business or operations role, and ideally with a focus on process improvement and operational excellence

• Ability to quickly assimilate new knowledge, passionate about exploring new ways and continually seeking improvement opportunities

• Strong communication, presentation and analytical skills to identify improvement opportunities and propose solutions

• Comfortable working across different regions, cultures and time zones

Nice to haves:

• Familiarity with the legal, regulatory and economic environment of the Credit line of business

• Management Consulting experience

• Formal project management, Lean and/or Six Sigma certification

Nobody is perfect and meets 100% of our requirements. If you, however, meet some of the criteria above, and we caught your interest, we'll be more than happy to meet you!

We provide feedback to all candidates via email. If you have not heard back from us, please check your spam folder.

Our company has a hybrid work model where the expectation is that you will be in the office at least three days per week.

For Spain the annual base salary range for this position is between EUR 42,000 and EUR 70,000 (for a full-time role). The specific salary offered considers:

• the requirements, scope, complexity and responsibilities of the role,
• the applicant's own profile including education/qualifications, expertise, specialisation, skills and experience.

In addition to your base salary, Swiss Re offers an attractive performance-based variable compensation component, designed to recognise your achievements. Further you will enjoy a variety of global and location specific benefits. Eligibility may vary depending on the terms of Swiss Re policies and your employment contract.

About Swiss Re Corporate Solutions

Swiss Re is one of the world's leading providers of reinsurance, insurance and other forms of insurance-based risk transfer. We anticipate and manage risks, from natural catastrophes and climate change to cybercrime.

Swiss Re Corporate Solutions is the commercial insurance arm of the Swiss Re Group. We offer innovative insurance solutions to large and midsized multinational corporations from our approximately 50 locations worldwide. We help clients mitigate their risk exposure, whilst our industry-leading claims service provides them with additional peace of mind.

Our success depends on our ability to build an inclusive culture encouraging fresh perspectives and innovative thinking. Swiss Re Corporate Solutions embraces a workplace where everyone has equal opportunities to thrive and develop professionally regardless of their age, gender, race, ethnicity, gender identity and/or expression, sexual orientation, physical or mental ability, skillset, thought or other characteristics. In our inclusive and flexible environment everyone can bring their authentic selves to work and their passion for sustainability.

If you are an experienced professional returning to the workforce after a career break, we encourage you to apply for open positions that match your skills and experience.

We may use AI-powered tools to support the review and evaluation of applications for this position. These tools provide additional insights to our recruitment teams, but all hiring decisions are carefully reviewed and made by people. To learn more about how we use AI in recruitment and how we handle your personal data, please review our Data Privacy Statement before applying.

#corso

Keywords:
Reference Code: 138439

Open HR_Job Advertisement_Spain_Benefits Icons_fin in overlay

Make an impact

Start your career journey with Swiss Re.