Description

Summary

Thompson Palm Springs Resort is seeking an engaging and hospitality-driven Seasonal Banquet Houseperson (Full-time) to join our team!

Since opening in 2024, Thompson Palm Springs has quickly established itself as the desert's most coveted lifestyle resort in the heart of downtown Palm Springs. Showcasing iconic mid-century modern design, bungalow-inspired accommodations, iconic dining, and vibrant social experiences, the resort has become a sought-after destination for discerning travelers, luxury weddings, milestone celebrations, brand activations, corporate retreats, and high-profile events.

The resort features Lola Rose, a bold Eastern Mediterranean dining experience inspired by the spice markets of Istanbul and the seasonal bounty of California, alongside Bar Issi, an elevated coastal Italian concept that blends relaxed luxury with coastal culinary sophistication. Two expansive pool experiences, immersive mountain views, the HALL Napa Valley Tasting Room, and over 35,000 square feet of dynamic indoor and outdoor event venues provide endless opportunities for unforgettable gatherings. Thompson Palm Springs was recently recognized among Condé Nast Traveler's Top 10 Best New Hotels in the World (2026) and ranked the #1 Hotel in Southern California in the Condé Nast Readers' Choice Awards (2025).

The Banquets Houseperson is responsible for supporting the Banquets team in the setup, execution, and breakdown of meetings, events, and functions. This position ensures banquet spaces are clean, organized, properly equipped, and maintained throughout each event while providing efficient and professional service to guests and the Banquets team. Additional responsibilities may include but are not limited to:
• Set up and break down banquet rooms, meeting spaces, and event areas according to event specifications.
• Move and arrange tables, chairs, staging, dance floors, and other banquet equipment.
• Assist with the setup of linens, china, glassware, flatware, and meeting supplies.
• Maintain cleanliness and organization of banquet areas before, during, and after events.
• Replenish supplies and equipment as needed throughout functions.
• Assist servers and banquet captains with guest service and event needs.
• Clear tables and transport dirty dishes, glassware, and equipment to designated areas.
• Safely operate carts, dollies, and other equipment used for banquet setups.
• Assist with outdoor event setups, including patios, pool areas, and other property spaces.
• Follow proper lifting, safety, sanitation, and hotel operating procedures.
• Respond promptly to last-minute event changes and requests from the Banquets leadership team.
• Maintain a professional appearance and positive attitude while interacting with guests and colleagues.
• Perform other duties as assigned by management.

This is a temporary position anticipated to continue through Memorial Day 2027. The assignment may end earlier or be extended based on business needs and does not create a guarantee of employment for any specific duration.

This is a nonexempt (hourly) role. The budgeted rate for this role is $20.50. This is the hourly rate for this position that Thompson Palm Springs reasonably expects to pay. Decisions regarding individual hourly rates will be based on a number of factors including experience, and education.

Why work for Thompson Palm Springs?
• 401k Retirement Savings Plan & Company Match
• Continued learning & development
• Employee Assistance Programs
• Paid Holidays
• Complimentary Colleague Meals
• Free & Discounted Hotel Rooms at Hyatt Hotels around the World!

Our Values: Empathy | Integrity | Respect | Inclusion | Experimentation | Wellbeing

Hyatt is an equal opportunity employer - M/F/Veteran/Disability/Sexual Orientation/Gender Identity

Qualifications

• Riverside County's Food Handler's Card
• California Responsible Beverage Service (RBS) Certificate
• Must be over the age of 21
• Experience and a thorough understanding of banquet service
• Comfortable with working indoors and outdoors with varying weather conditions
• Previous experience working at a luxury hotel/resort is a plus
• A true desire to satisfy the needs of others in a fast-paced environment
• Refined verbal communication skills
• Must have physical stamina to lift moderate amounts of weight
• Ability to work a flexible schedule including early mornings, evenings, weekends and holidays