Description

\u003cp\u003eAXS connects fans with the artists and teams they love. Each year we sell millions of tickets to thousands of incredible events - from concerts and festivals to sports and theater - at some of the most iconic venues in the world. Since our founding in 2011, we've consistently pushed the industry forward and improved experiences for fans, making it easier than ever to discover events, find the perfect seats, and enjoy unforgettable live entertainment, and we continue to lead the evolution of our industry today.\u003c/p\u003e\n\u003cp\u003eWe're passionate about improving the fan experience and providing game-changing solutions for our clients, and we're always looking for smart, motivated people to help make it happen. Bring your enthusiasm, your big ideas, and your desire to team up with some of the best and brightest in technology and entertainment. \u0026nbsp;\u003c/p\u003e\n\u003cp\u003eAXS is seeking a Software Engineer to join our carbonhouse team in Charlotte, NC. This role will be geared toward someone with a strong interest in applied AI to help build intelligent, scalable systems. This role focuses on integrating AI capabilities into production software-bridging traditional engineering with modern machine learning and large language model (LLM) workflows.\u003c/p\u003e\n\u003cp\u003eYou'll work on backend services, APIs, and data pipelines that power AI-driven features, while collaborating closely with product and design to bring those capabilities to life.\u003c/p\u003e\n\u003cp\u003e\u0026nbsp;\u003c/p\u003e\n\u003ch3\u003eWhat You'll Do\u003c/h3\u003e\n\u003cul\u003e\n\u003cli\u003eDesign, build, and maintain scalable backend systems and APIs\u003c/li\u003e\n\u003cli\u003eIntegrate AI/ML capabilities into applications (LLMs, embeddings, classification, etc.)\u003c/li\u003e\n\u003cli\u003eDevelop and optimize data pipelines for AI workflows\u003c/li\u003e\n\u003cli\u003eImplement retrieval-augmented generation (RAG) and context-aware systems\u003c/li\u003e\n\u003cli\u003eEvaluate and integrate third-party AI tools and services\u003c/li\u003e\n\u003cli\u003eImprove system performance, reliability, and cost efficiency\u003c/li\u003e\n\u003cli\u003eWrite clean, maintainable, and well-tested code\u003c/li\u003e\n\u003cli\u003eCollaborate with cross-functional teams to ship AI-powered features\u003c/li\u003e\n\u003cli\u003eContribute to architecture decisions and technical direction\u003c/li\u003e\n\u003c/ul\u003e\n\u003cp\u003e\u0026nbsp;\u003c/p\u003e\n\u003cp\u003e \u003c/p\u003e\n\u003ch3\u003eRequired Skills\u003c/h3\u003e\n\u003cul\u003e\n\u003cli\u003eStrong programming experience in one or more languages (e.g., Python, JavaScript/TypeScript, PHP, Go)\u003c/li\u003e\n\u003cli\u003eExperience building and maintaining backend systems and APIs\u003c/li\u003e\n\u003cli\u003eFamiliarity with cloud platforms such as Amazon Web Services, Google Cloud Platform, or Microsoft Azure\u003c/li\u003e\n\u003cli\u003eExperience working with databases (SQL and/or NoSQL)\u003c/li\u003e\n\u003cli\u003eUnderstanding of software design principles and system architecture\u003c/li\u003e\n\u003cli\u003eFamiliarity with integrating AI APIs such as OpenAI or Anthropic\u003c/li\u003e\n\u003cli\u003eBasic understanding of:\n\u003cul\u003e\n\u003cli\u003ePrompt engineering\u003c/li\u003e\n\u003cli\u003eEmbeddings and vector search\u003c/li\u003e\n\u003cli\u003eModel limitations and evaluation\u003c/li\u003e\n\u003c/ul\u003e\n\u003c/li\u003e\n\u003c/ul\u003e\n\u003cp\u003e\u0026nbsp;\u003c/p\u003e\n\u003cp\u003e \u003c/p\u003e\n\u003ch3\u003eBonus Skills\u003c/h3\u003e\n\u003cul\u003e\n\u003cli\u003eExperience building AI-powered applications in production\u003c/li\u003e\n\u003cli\u003eFamiliarity with vector databases (e.g., Pinecone, Weaviate)\u003c/li\u003e\n\u003cli\u003eExperience with frameworks such as LangChain or LlamaIndex\u003c/li\u003e\n\u003cli\u003eKnowledge of machine learning fundamentals (training, fine-tuning, evaluation)\u003c/li\u003e\n\u003cli\u003eExperience with containerization (Docker) and orchestration (Kubernetes)\u003c/li\u003e\n\u003cli\u003eExposure to event-driven or streaming architectures\u003c/li\u003e\n\u003cli\u003eFrontend experience (React, Next.js) is a plus but not required\u003c/li\u003e\n\u003c/ul\u003e\n\u003cp\u003e\u0026nbsp;\u003c/p\u003e\n\u003cp\u003e \u003c/p\u003e\n\u003ch3\u003eHow You Work\u003c/h3\u003e\n\u003cul\u003e\n\u003cli\u003eStrong problem-solver with attention to detail\u003c/li\u003e\n\u003cli\u003eCurious about emerging AI technologies and eager to experiment\u003c/li\u003e\n\u003cli\u003eComfortable working in evolving, fast-paced environments\u003c/li\u003e\n\u003cli\u003eFocused on building reliable, production-ready systems\u003c/li\u003e\n\u003cli\u003eCommunicates clearly with both technical and non-technical teammates\u003c/li\u003e\n\u003c/ul\u003e\n\u003cp\u003e\u0026nbsp;\u003c/p\u003e\n\u003cp\u003e \u003c/p\u003e\n\u003ch3\u003eExample Projects\u003c/h3\u003e\n\u003cul\u003e\n\u003cli\u003eBuilding APIs that power AI-driven features (chat, summarization, recommendations)\u003c/li\u003e\n\u003cli\u003eImplementing a RAG pipeline for internal or customer-facing search\u003c/li\u003e\n\u003cli\u003eCreating services that orchestrate LLM workflows or agents\u003c/li\u003e\n\u003cli\u003eOptimizing latency and cost of AI inference in production\u003c/li\u003e\n\u003cli\u003eDeveloping tools to evaluate and monitor model performance\u003c/li\u003e\n\u003c/ul\u003e\n\u003cp\u003e\u0026nbsp;\u003c/p\u003e\n\u003cp\u003e\u0026nbsp;\u003c/p\u003e\n\u003cp\u003e\u003cem\u003e\u003cspan class="TextRun SCXW129143701 BCX0" lang="EN-US" data-contrast="auto"\u003e\u003cspan class="NormalTextRun SCXW129143701 BCX0"\u003eAt AXS, we are dedicated to building a diverse,\u0026nbsp;\u003c/span\u003e\u003cspan class="NormalTextRun SCXW129143701 BCX0"\u003einclusive\u003c/span\u003e\u003cspan class="NormalTextRun SCXW129143701 BCX0"\u003e\u0026nbsp;and authentic workplace, so if\u0026nbsp;\u003c/span\u003e\u003cspan class="NormalTextRun SCXW129143701 BCX0"\u003eyou're\u003c/span\u003e\u003cspan class="NormalTextRun SCXW129143701 BCX0"\u003e\u0026nbsp;excited about this role but\u0026nbsp;\u003c/span\u003e\u003cspan class="NormalTextRun SCXW129143701 BCX0"\u003ecan't\u003c/span\u003e\u003cspan class="NormalTextRun SCXW129143701 BCX0"\u003e\u0026nbsp;"check every box\u003c/span\u003e\u003cspan class="NormalTextRun SCXW129143701 BCX0"\u003e"\u0026nbsp;in\u003c/span\u003e\u003cspan class="NormalTextRun SCXW129143701 BCX0"\u003e\u0026nbsp;the job description, we encourage you to apply anyway. You may be the right candidate for this or other roles.\u003c/span\u003e\u003c/span\u003e\u003cspan class="EOP SCXW129143701 BCX0" data-ccp-props="{\u0026quot;134233117\u0026quot;:false,\u0026quot;134233118\u0026quot;:false,\u0026quot;201341983\u0026quot;:0,\u0026quot;335559738\u0026quot;:0,\u0026quot;335559739\u0026quot;:200,\u0026quot;335559740\u0026quot;:276}"\u003e\u0026nbsp;\u003c/span\u003e\u003c/em\u003e\u003c/p\u003e\n\u003cp\u003e\u0026nbsp;\u003c/p\u003e\n\u003cp\u003e\u003cstrong\u003ePay Scale: $92,000-$115,000\u003c/strong\u003e\u003c/p\u003e\n\u003cp\u003e\u003cstrong\u003eBonus:\u0026nbsp; \u003c/strong\u003eThis position is eligible for a bonus under the current bonus plan requirements.\u003c/p\u003e\n\u003cp\u003e\u003cstrong\u003eBenefits: Full-time: \u003c/strong\u003eWe offer a comprehensive benefits package that includes: medical, dental and vision insurance, paid holidays, vacation and sick time, company paid basic life insurance, voluntary life insurance, parental leave, 401k Plan (with a current employer match of 3%), flexible spending and health savings account options, and wellness offerings. Currently, full time employees are eligible for these benefits on the first day of employment.\u003c/p\u003e\n\u003cp\u003e\u0026nbsp;\u003c/p\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cspan data-olk-copy-source="MessageBody"\u003e*Employer does not offer work visa sponsorship for this position.\u003c/span\u003e\u003c/strong\u003e\u003c/p\u003e\n\u003cp\u003e\u0026nbsp;\u003c/p\u003e\n\u003cp\u003e\u003cstrong\u003eWhat's in it for You?\u003c/strong\u003e\u003c/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cstrong\u003eExtraordinary People\u003c/strong\u003e - we're not kidding!\u003c/li\u003e\n\u003cli\u003e\u003cstrong\u003eMeaningful Mission\u003c/strong\u003e- Helping revolutionize an industry and deliver better experiences for fans and clients around the world.\u003c/li\u003e\n\u003cli\u003e\u003cstrong\u003eDevelopment and Learning\u003c/strong\u003e - Opportunities for learning and leveling up through training and education reimbursement.\u003c/li\u003e\n\u003cli\u003e\u003cstrong data-olk-copy-source="MessageBody"\u003eCommunity \u0026amp; Belonging\u0026nbsp;\u003c/strong\u003e-\u003cstrong data-olk-copy-source="MessageBody"\u003e \u003c/strong\u003eA range of Employee Resource Groups (ERGs) that foster connection, inclusion, and professional growth. Access to meaningful volunteer opportunities and community engagement programs to make a positive impact beyond the workplace.\u003c/li\u003e\n\u003c/ul\u003e\n\u003cp\u003e\u0026nbsp;\u003c/p\u003e\n\u003cp\u003e\u003cstrong\u003e\u0026nbsp;\u003c/strong\u003e\u003c/p\u003e\n\u003cp\u003e\u003cstrong\u003eMore about AXS\u003c/strong\u003e\u003cbr\u003e\u003cbr\u003e\u003c/p\u003e\n\u003cp\u003e\u0026nbsp;\u003c/p\u003e\n\u003cp\u003e\u003cu\u003e\u003ca id="OWAf64366e4-af05-0b21-ad7a-bde3f3ffa339" class="OWAAutoLink" href="https://solutions.axs.com/" data-olk-copy-source="MailCompose"\u003eAXS\u003c/a\u003e\u003c/u\u003e,\u0026nbsp;a subsidiary of \u003cu\u003e\u003ca id="OWAcddfd1b0-99b0-13fb-97ee-6e3381533974" class="OWAAutoLink" href="https://www.aegworldwide.com/"\u003eAEG\u003c/a\u003e\u003c/u\u003e, sells millions of tickets each year for 1600+ premier venues, sports teams, and event organizers across North America, Europe, Asia, Australia and New Zealand. Headquartered in Downtown Los Angeles, California,\u0026nbsp;AXS employs more than 900 professionals in multiple locations worldwide. In each location you'll find a team of dedicated, diverse employees (we've dubbed ourselves "Fanatix") who create groundbreaking products and services in a fun, fast-paced environment.\u0026nbsp;\u003c/p\u003e\n\u003cdiv\u003eTo learn more about our culture and values, visit: \u003cu\u003e\u003ca id="OWA8feefa20-0284-d217-ba58-2946e9e1346e" class="OWAAutoLink" href="https://solutions.axs.com/careers/"\u003ehttps://solutions.axs.com/careers/\u003c/a\u003e\u003c/u\u003e\u003c/div\u003e\n\u003cp\u003e\u0026nbsp;\u003c/p\u003e\n\u003cp\u003e\u0026nbsp;\u003c/p\u003e\n\u003cp\u003e\u003cstrong\u003eMore about AEG\u003c/strong\u003e\u003c/p\u003e\n\u003cp\u003eFor more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer.\u003cbr\u003e\u003cbr\u003eOur business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations.\u003c/p\u003e\n\u003cp\u003eWe are dedicated to a diverse, inclusive and authentic workplace, so if you're excited about this role but can't "check every box" in the job description, we encourage you to apply anyway. You may be the right candidate for this or other roles.\u003c/p\u003e\n\u003cp\u003eAEG reserves the right to change or modify the employee's job description whether orally or in writing, at any time during the employment relationship.\u0026nbsp; AEG may require an employee to perform duties outside their normal description.\u003c/p\u003e\n\u003cp\u003e\u0026nbsp;\u003c/p\u003e\n\u003cp\u003e\u0026nbsp;\u003c/p\u003e\n\u003cp\u003e\u003cem\u003e\u003cstrong\u003e\u003cspan data-olk-copy-source="MessageBody"\u003eAEG's policy is to hire the most qualified applicants, and we comply with all applicable federal, state and local employment laws in making hiring and employee decisions. \u0026nbsp;We are an equal opportunity employer and do not discriminate against applicants or employees on the basis of\u0026nbsp;race, color, marital status, disability, religion, age, sex, sexual orientation, national origin, genetic information, veteran status, or any other legally protected status recognized by applicable federal, state or local law.\u003c/span\u003e\u003c/strong\u003e\u003c/em\u003e\u003c/p\u003e\n\u003cp\u003e\u0026nbsp;\u003c/p\u003e\n\u003cp\u003e\u0026nbsp;\u003c/p\u003e\n\u003cp\u003e\u003cstrong\u003e\u0026nbsp;#LI-Hybrid\u003c/strong\u003e\u003c/p\u003e